Toyota of Des Moines

Service i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with i made an appointment for service including an oil change and tire rotation. I was in and out in thirty-five minutes. I also had time to visit with my sales representative, Scott Hampe. More

Great Service Promptly met by Cass when I arrived and we went over the planned strut replacement. Had oil and filter change while the car was in the shop and other Promptly met by Cass when I arrived and we went over the planned strut replacement. Had oil and filter change while the car was in the shop and other complimentary inspections. Got a shuttle ride home and a pick up when the car was ready which was really nice as I was able to get some work done at home instead of waiting at the service center. More

Car shopping I Love going into this Toyota dealership! Everyone is always so pleasant and helpful and always with a smile. We were so pleased with Andy who helpe I Love going into this Toyota dealership! Everyone is always so pleasant and helpful and always with a smile. We were so pleased with Andy who helped us find the best car for us and he is definitely a “ten”! He kept us updated while we waited for our car to arrive which we really appreciated. He answered all our questions and made sure we were happy with our purchase. We felt the same way with the financing dept. She explained everything and answered all our questions. We’ve already use the service department and I can tell we are always going to get the best help there also! More

A Lot better Than before. I have gone to Toyota ever since I bought the Prius and all the time I have went it wasn't very good this time it was a lot better with the video walk I have gone to Toyota ever since I bought the Prius and all the time I have went it wasn't very good this time it was a lot better with the video walk through that was interesting. Pretty neat to see and the time it took was a ton better than all the times before. It was nice to see a card from the person who took the car in so I know who to go to and she was very friendly. everybody there even just walking around looking at other vehicles greeted me and asked how it was going or if there was anything they could help with. Something to look at on the phone side of the service when it said the appraisal was free for the vehicle actually have some one to help with cause I never got any numbers. I had someone call asking if we were trading and I told her we needed the number for the car and she would talk to her manager and never heard anything, The service on the vehicle was still good excellent. More

Good service I was going to drive away when Faraz stopped me. He found the car I went to see and helped me get it. I was a little worried about financing but he ta I was going to drive away when Faraz stopped me. He found the car I went to see and helped me get it. I was a little worried about financing but he talked me through it. More

Recommended Very efficient, listened to concerns, knowledge of and/or checked prior service records, communicated clearly, reasonable recommendations and explanat Very efficient, listened to concerns, knowledge of and/or checked prior service records, communicated clearly, reasonable recommendations and explanations (including giving perspective on work that could be delayed for a period), texted video and confirmation of work to perform very timely, shuttle service appreciated. More

good service Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. Nothing to report out of the ordinary. - the service was good. I am glad you were open Memorial Day, as this made it convenient for me. More

Toyota of Des Moines Great vehicle selection. Friendly staff. Quick turn around on service. Offered car wash after service was completed. Dealership is very clean and well Great vehicle selection. Friendly staff. Quick turn around on service. Offered car wash after service was completed. Dealership is very clean and well lighted Thanks More

Toyota of Des Moines Purchased a 2019 4 Runner. Excellent service. Everyone we dealt with was very helpful and friendly. Glad you were open on Memorial Day. Was even se Purchased a 2019 4 Runner. Excellent service. Everyone we dealt with was very helpful and friendly. Glad you were open on Memorial Day. Was even served lunch. More

5000 mi service Warranty service is good, timely because there's usually no new money involved. Didnt feel the same with my out of warranty toyota. Service advisor l Warranty service is good, timely because there's usually no new money involved. Didnt feel the same with my out of warranty toyota. Service advisor listened to my complaints on the poopy infotainment on my Camry xse in for 5000 mi work. Really disappointed since my prior car, Rav 4 limited, had a MUCH better system. Had to rent a pretty plain Mazda which outshone my beloved Toyota on acceleration AND base infotainment. More