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Toyota of Des Moines

Grimes, IA

4.7
6,856 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,856 reviews

May 29, 2019

5000 mi service Warranty service is good, timely because there's usually no new money involved. Didnt feel the same with my out of warranty toyota. Service advisor l More

by Consumetinsightmatters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian selby, nice job
May 30, 2019 -

Toyota of Des Moines responded

We are disappointed to hear that you aren't happy about your Camry. If there is ever anything we can do to help you find the car of your dreams, let us know!

May 28, 2019

Professional and Courteous. Customer service Priority Sales Professional Shane Siegel and the entire sales and service team are going over and above to make sure my experience at buying a pre-owned vehicl More

by RCinJohnston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Vannausdle
May 29, 2019 -

Toyota of Des Moines responded

Thank you for your recommendation and kind words about us! We aim for 100% customer satisfaction at every stage of your car purchase, and we’re delighted to hear that you received that. We’re glad Shane could help provide an enjoyable car buying experience for you. The sales team will appreciate the shout out! We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again!

May 27, 2019

Great people to work with. I traded in my Tacoma for a new one. I purchased the first one at the same dealership and was very pleased with my experience. More

by BBref2019retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad, Brandon Brown
May 28, 2019 -

Toyota of Des Moines responded

This is what we strive for! Thank you for taking the time to share your experience. We value your business and look forward to seeing you on your next visit!

May 27, 2019

Great experience with Faraz Faraz Asad made buying my new Toyota Tundra an easy experience. He was knowledgeable and very helpful. I would highly recommend anyone to go to Faraz More

by Tundra14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faraz Asad
May 28, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to tell us how we are doing! Faraz will be happy to hear that he was very helpful in your car buying experience. Thank you for your business and we hope to take care of any of your future car needs!

May 26, 2019

Excellent We just bought our third vehicle from Toyota Des Moines. Steve is very professional and friendly. I will recommend this dealership. Very good custome More

by Y Xu
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to tell us how we are doing! Steve will be happy to hear that he was very helpful in your car buying experience. Thank you for your continued business and we hope to take care of any of your future car needs!

May 25, 2019

Bought a Tacoma by luck I would buy another with Brianna luck she wasnt pushy and had a great attitude. I didnt think I was going to walk out the same day as I test drove the More

by Yoda46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Luck, Marcy Davis
May 28, 2019 -

Toyota of Des Moines responded

Thanks! We greatly appreciate your business and very kind words! Brianna and Marcy are great assets to our team and will be very happy to hear your compliments! Thank you for choosing us! We look forward to helping you in the future.

May 24, 2019

TDM Experience Long time Toyota of Des Moines customer (99 RAV4; 00 Toyota Sienna; 08 Corolla; 08 Tacoma) ...staff continues to be excellent. Andrew Whiting was a co More

by RCL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover
May 28, 2019 -

Toyota of Des Moines responded

Thank you for taking the time to share about your great buying experience with Andrew, Rob, and Spencer at Toyota of Des Moines! Ensuring that you get exactly what you want and are comfortable with the entire buying process is important to us. We’re glad our team could provide an enjoyable experience for you. We’re happy to help with any future car or service needs you may have, and we look forward to the opportunity to work with you again.

May 24, 2019

Very excellent and honest. They take their jobs seriously They solve my car problems and I left with a better car than I expected! Great and kind service. Everyone was very helpful and made sure I was more th More

by Harbia96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
May 28, 2019 -

Toyota of Des Moines responded

Thanks! We are so happy to hear that your experience with us went so well! We strive to give our customers the best experience every time they visit and your feedback helps us to do just this. Thanks again for sharing and we hope you continue to choose us for all of your future car needs!

May 23, 2019

Quick Service Super quick oil change and tire rotation. Part of the 20k service and couldn’t be happier with the minimal maintenance so far on the 2017 Taco. More

by Min Work
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cass Cupp
May 23, 2019

Exceptional service Really enjoyed video of technician checking my car. Service was outstanding frm talking with my advisor, listening to tech and lady who took my paymen More

by Sassie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t talk to any of the people listed.
May 28, 2019 -

Toyota of Des Moines responded

That's what we like to hear! Thank you for choosing Toyota of Des Moines to service your Toyota. We truly appreciate your business and your continued loyalty. Don't hesitate to give us a call if we can be of assistance in the future. Thanks again!

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