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Toyota of Des Moines

Grimes, IA

4.7
8,048 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 8,048 reviews

October 29, 2023

Everything went very smoothly from start with getting on the list and time spent on list was very brief. Financing went smoothly and picking up vehicle was quick on a cold day! More

by FINALTOUCHESSUPPLY
Recommend Dealer
Yes
Employees Worked With
Kevin Scheidler, Kevin Scheidler
Oct 30, 2023 -

Toyota of Des Moines responded

We are also pleased to hear that your financing experience went smoothly and that you were able to pick up your vehicle quickly. We know that time is valuable, and we want to make sure that our customers can get their new vehicles as quickly as possible. We hope you enjoy your new Toyota for many years!

October 29, 2023

Most car purchasing experiences are filled with poor communication, sales people not listening to the customers and overall stressful. However, the team at Toyota of Des Moines takes a completely di More

by MICHAELDOWNS18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Des Moines responded

Thank you so much for your glowing review! We are so glad to hear that you had such a positive experience with Shane and the Toyota of Des Moines team. We are also pleased to hear that you were able to come to a fair agreement with Shane in a short amount of time. This is a testament to his commitment to providing our customers with the best possible service. Enjoy your new Toyota!

October 29, 2023

The dealership was nice and clean. Everyone was very friendly and helpful. Great selection of cars too! More

by ANDERSON11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Gatchel
Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for your positive review! We hope that you will continue to choose Toyota of Des Moines for your future car buying needs. We are always happy to help!

October 29, 2023

Very quick, thorouth and friendly! They make it very easy to get in and out very quickly More

by ashworthpm
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Oct 30, 2023 -

Toyota of Des Moines responded

Thank you so much for your positive review! We are so glad to hear that you were pleased with our quick, thorough, and friendly service. We also appreciate your feedback on our easy process.

October 29, 2023

Great customer service and knowledgeable about Preventative services advising of next tire sale in April. More

by Scott Cretors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Des Moines responded

We strive to provide our customers with the best possible service experience, and we are glad that you felt supported and informed throughout your interaction with our staff. Visit us again for your service needs in the future!

October 28, 2023

They are courteous do service on time and also do what they say they will easy to get appointments More

by LSholiday.MCghee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Des Moines responded

We are so glad to hear that you were pleased with the courtesy, timeliness, dependability, and ease of scheduling appointments at our dealership. We strive to provide our customers with the best possible service experience! Thank you for your feedback!

October 28, 2023

In the past we purchased 2 Toyotas from this dealership. We were very happy with the service. This time we decided to not purchase the car we looked at. We were very surprised that the salesman repeatedly t More

by NANCYJOHN15
Recommend Dealer
Yes
Employees Worked With
Sales Manager, Bob Staley
Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave us a review. We appreciate your feedback and are disappointed to hear that your recent experience at our dealership did not meet your expectations. We want to assure you that this is not our typical sales approach. We strive to provide our customers with a pressure-free car buying experience. Please give us another chance in the future! Take care!

October 28, 2023

Toyota of Des Moines has always been a reliable service center for me. I purchased my car nearly fifteen years ago and they have faithfully serviced it with excellence. I have been able to trust their hone More

by jc in clive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Powers
Oct 30, 2023 -

Toyota of Des Moines responded

Wow, we are thrilled to hear that you have had such a positive experience with our service center over the past fifteen years! We appreciate your trust in our honesty and the quality of our work. Thank you for your excellent feedback!

October 28, 2023

Service rep was polite and good which was a first since becoming Toyota owners. Outrageous pricing More

by colleen.e.boyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Des Moines responded

Thank you for taking the time to leave a review, Colleen. We do our best to offer the lowest possible pricing for our customers. If you would like to discuss this further, please contact our General Manager, JP Phillips.

October 28, 2023

On time, on target, asked the right questions. I 'll be back! Look forward to our next visit. More

by MIKEANDJEANMCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Toyota of Des Moines responded

We are also grateful for your loyalty and your willingness to come back to us for your future needs. We look forward to serving you again soon. Thank you for your positive feedback!

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