Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
4,952 Reviews
We would like to thank you for visiting Toyota of Des Moines dealerrater.com site.
When we opened the doors of Toyota of Des Moines many years ago, we developed two simple philosophies for our long-term success:
#1: Treat every single person who walks through our doors the same way we would expect to be treated.
#2: Once someone has become our customer, he or she is our customer for life. It's a spirit you'll see in everything we do here.
One visit to Toyota of Des Moines and you will see what sets us apart from any other dealership. If you live in the state of Iowa, you deserve to let Toyota of Des Moines show you why Iowans buy their cars, trucks, and sport utility vehicles here.
We are located in Grimes, Iowa, just off Interstate 35/80 at the Highway 141 exit. No other dealer in the State sells more new and used retail vehicles than Toyota of Des Moines, this includes Ford, GM, Dodge, Nissan and Honda Dealers**.
In the Polk County our total new monthly sales exceed what the combined sales of new Hondas and Nissan vehicles month after month**.
Winner of the President's Cabinet Award for the past 4 years, this means we are one of the Top 12 Toyota Dealers in the Nation !
This is not an easy accomplishment considering that there are over 1200 dealers in the US alone.
That's ranking in the top 1% !
You would have to travel hundreds of miles before you would find another dealer of this caliber.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,952 reviews
July 26, 2012
First time buying new--excellent experience. Jon was friendly and very helpful in explaining things that i wasnt sure on. I ended up leasing a vehicle instead of buying.im very happy with my purchase. J friendly and very helpful in explaining things that i wasnt sure on. I ended up leasing a vehicle instead of buying.im very happy with my purchase. Jo, who oriented me on my car did a fantastic job explaining. I would have been in my car for hours figuring it all out! Overall i had a wonderful experience and am quite positive my next vehicle will be a toyota! :) More
by Dmgreenfield
Helpful July 25, 2012
We appreciated the no pressure sales approach! Also, the patience of the gentleman "teaching" us how to operate our new Prius V. Would love to be in a Toyota of Des Moines commercial telling how great our e patience of the gentleman "teaching" us how to operate our new Prius V. Would love to be in a Toyota of Des Moines commercial telling how great our experience was. Thanks!! More
by bmkruse
July 21, 2012
We received wonderful service and feel that they wanted to do what was best for us. Faraz was new with the company so he didn't know all the answers to all of our questions but for the questions he couldn' to do what was best for us. Faraz was new with the company so he didn't know all the answers to all of our questions but for the questions he couldn't answer off hand, he went and found the answers. He was very helpful, and we didn't feel pressured to buy. More
by lindys
Employees Worked With
Faraz Asad
July 19, 2012
Had come into the store to see about buying out the camry I was currently leasing. Spoke with Terry about the options and realized that I could lease a new vehicle for the same cost each month as it would co I was currently leasing. Spoke with Terry about the options and realized that I could lease a new vehicle for the same cost each month as it would cost me to purchase the camry. Test drove an XB and decided to go with the new car. Signed papers, got keys and drove away a happy new car owner. I love my scion and I will probably only ever own a Toyora of some sort for the rest of my life. Never had any issues with the camry and don't forsee any with the Scion XB. Thanks Terry!!!! More
by nicolemichele02
Employees Worked With
Terry Carenza
July 19, 2012
The entire process was phenomenal. From Curt's relaxed sales approach to JD's explanation of how to drive my new hi-tech car, everyone cared that I had a great experience. Great job! sales approach to JD's explanation of how to drive my new hi-tech car, everyone cared that I had a great experience. Great job! More
by tonyajansen
July 12, 2012
I have bought at least 25 new cars during my lifetime. Each buying process is different and can be stressful. The buying experience at Toyota of Des Moines was by far the most enjoyable and non stressful Each buying process is different and can be stressful. The buying experience at Toyota of Des Moines was by far the most enjoyable and non stressful. The sales and support staff was exceptional and easy to communicate with. I highly recommend this dealership. More
by Richard Parsons
July 11, 2012
We were warmly welcomed at Toyota of Des Moines. They allowed us to bring our dog into the dealership as it was a very hot day. Everyone was friendly and enthused. I am sorry that I don't remember all th allowed us to bring our dog into the dealership as it was a very hot day. Everyone was friendly and enthused. I am sorry that I don't remember all the names of everyone we worked with, but all were friendly and professional. We love our new Scion iQ and would recommend Toyota of Des Moines to everyone. It is worth the drive. More
by Scott & Suzanne
Employees Worked With
Larry (not sure of last name, finance man
July 03, 2012
Dan did a fantastic job finding us the vehicle that we were looking for. We felt that we were treated very appropriately and got a fair price for the vehicle. The only reason that I rated a 4 above on the were looking for. We felt that we were treated very appropriately and got a fair price for the vehicle. The only reason that I rated a 4 above on the quality of work is because the floor mats on our Sienna were not properly installed and I will have to return to the dealership for them to do this. More
by aheinrich
