Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Toyota of Des Moines
Grimes, IA
7,166 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,166 reviews
July 05, 2019
Highly recommend.l Steve Henigan and the rest of the staff is great to work with. Highly recommend. I will definitely be coming back to Toyota of Des Moines. Steve Henigan and the rest of the staff is great to work with. Highly recommend. I will definitely be coming back to Toyota of Des Moines. More
by Meredithf
Employees Worked With
July 04, 2019
Buying used SUV I worked with Shane at Toyota of Des Moines. I had an excellent experience buying a used Highlander. He was quick to respond to my email and texts. Bu I worked with Shane at Toyota of Des Moines. I had an excellent experience buying a used Highlander. He was quick to respond to my email and texts. Buying process was quick and easy. All my questions and concerns were answered honestly. I would definitely buy from this dealership again. More
by Emily
Employees Worked With
Other Employees :
Finance was handled well and explained well. The gentleman who taught me how my vehicle works was excellent.
July 02, 2019
Traded vehicle I had a terrific experience at Toyota. Eric was very helpful in getting me into a newer vehicle that sat me up higher off the road so getting in and I had a terrific experience at Toyota. Eric was very helpful in getting me into a newer vehicle that sat me up higher off the road so getting in and out was easier that what I had been driving. The RAV 4 was a perfect selection for me! Thank you everyone at Toyota! More
by Kim
July 02, 2019
Car Maintenance Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to l Toyota of Des Moines staff and service manager Ian Davis are tops. Always there to welcome and courteous to their customers. They take the time to listen and answer questions. More
by hansenms@me.com
Employees Worked With
July 01, 2019
Excellent help with the three perople who helped us. I had visited driving around the lot for several days until I saw the car I thought I wanted. I was looking it over when the salesman approached me I had visited driving around the lot for several days until I saw the car I thought I wanted. I was looking it over when the salesman approached me and I asked several questions and went for a ride and decided to buy. It was low key, no pressure, excellent knowledge, sales help. Just what I like. The financing person was very professional and efficient. More
by Tom Malicoat
Employees Worked With
Other Employees :
The man who explained how the vehicle works was excellent. Sorry I didn't get his name., Marcy Davis
June 30, 2019
Ken Bright meets our needs We continue to come to Toyota to Ken Bright who has served our auto leasing needs since 2004. He listens to what we want and finds just the right aut We continue to come to Toyota to Ken Bright who has served our auto leasing needs since 2004. He listens to what we want and finds just the right auto for us every time. More
by Mitch
June 30, 2019
Customer Excellent Svc best of my experience thanks for his kindness and wonderful personality Steve henigan and will always be back for life and will tell fri Excellent Svc best of my experience thanks for his kindness and wonderful personality Steve henigan and will always be back for life and will tell friend More
by Toyota best
Employees Worked With
June 27, 2019
90,000 Mile Service Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get Glad I brought in my Highlander to get it serviced for the 90K service interval. I know that preventative maintenance saves money and was glad to get it done. My surprise was that they were able to work straight through and get it done quickly, thanks in part that is to another person's vehicle having to wait on a part. My service writer explained the service and answered all of my questions to my satisfaction. Thank you Toyota of Des Moines and your team of professionals! Vern More
by Vern B.
Employees Worked With
Cass Cupp
June 22, 2019
The overall experience was vvery good I can sum it up by saying in one to two years we will shop there again. That means everything was very good or great. I can sum it up by saying in one to two years we will shop there again. That means everything was very good or great. More
by tree69
June 22, 2019
Always know what to expect 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall rep 5000 mile - 6 month service for leased Tacoma. Everyone was pleasant and they took within the amount of time they stated at the beginning. Recall replacement of a sensor? That has been ordered and will be taken care of next week. More
by tacomahighlander
Employees Worked With
Jamie?
