Toyota of Des Moines

Excellent buying experience Michaela did an excellent job; very knowledgeable and answered all of our questions. Lending officer was also very helpful during the financing proce Michaela did an excellent job; very knowledgeable and answered all of our questions. Lending officer was also very helpful during the financing process. Best experience we've had when purchasing a vehicle. More

Very satisfied Scott was great to work with and he kept in touch throughout our search. He showed us the different options in order to help us make an informed deci Scott was great to work with and he kept in touch throughout our search. He showed us the different options in order to help us make an informed decision. More

Great My recent purchase at Toyota of Des Moines was fantastic! Let's face it buying a car flat out sucks! The level of stress it causes is crazy, most dea My recent purchase at Toyota of Des Moines was fantastic! Let's face it buying a car flat out sucks! The level of stress it causes is crazy, most dealerships I have been to in the past don't seem to care about that. I decided to look on the Toyota of Des Moines web site to see what they had to offer and a chat window opened asking if I would like to talk to a salesman, here we go I thought. Well this is when my great service began all my questions were promptly answered, I was in shock! Every other dealer I had tried to talk to prior to going into the dealership would only say to me well you will just have to come in and we can discuss it. Fast forward to Friday evening I went to the dealership to test drive the car, it was all about how I felt and what I thought never was anything pushed down my throat this continued through the closing of the sale it was all so relaxed and no where near high pressure. Now I have a new Toyota Highlander that I love! More

First Time Toyota I was very pleased with the service I received from Toyota of Des Moines from the start of the process to the final sale of my new car. I didn't even I was very pleased with the service I received from Toyota of Des Moines from the start of the process to the final sale of my new car. I didn't even go into the dealership thinking I would end up in a brand new 2017 RAV Hybrid! Steve H. was my salesman and was very thorough and quick to respond to any questions and/or concerns. Scott T. was a pleasure to work with when it came to trading in my older vehicle. It was smooth and flawless and I'm a happy Toyota owner. More

Simple 3rd vehicle purchased from Toyota of Des Moines with the same sales associate, always a good experience. Bob has always been very responsive and easy 3rd vehicle purchased from Toyota of Des Moines with the same sales associate, always a good experience. Bob has always been very responsive and easy to work with, would highly recommend. More

Updated my Avalon at Toyota of Des Moines Overall, the buying experience with my salesperson and the dealership was what I expected. I am typically an informed buyer and do my homework on the Overall, the buying experience with my salesperson and the dealership was what I expected. I am typically an informed buyer and do my homework on the Internet looking at the dealership's website first which is why I decided to even change vehicles. With the end of the year models being discounted by the manufacturer in addition to the dealership, I decide to consider trading. I dealt with my salesperson a few weeks earlier when my brother was in town looking for a used vehicle. My sales person dealt well with allowing time to make a decision between two different models and provided good input at the appropriate time. The only thing is that it seems to take a long time once a decision is made to buy and considering all the information that is seemingly being put into the computer, I thought the paperwork should be faster. However, that seems to be the norm except for one dealership I purchased from over the Internet before arriving. I have purchased other vehicles primarily online and would have done this, but I felt that day like going to the dealership since the car was for my spouse. I am typically not a big negotiator but won't shy away from it. I prefer to "get to the bottom line" quickly once I make a decision to buy. I felt the decision to accept an offer did take a little longer than necessary, but each sales manager has his own style. I also felt the estimate of my trade should have been done earlier in the buying process. More

Outstanding Process The total buying experience was exceptional !!! As ALWAYS, Ken Bright worked his magic in exceeding our expectations. Chad Millhollin was also o The total buying experience was exceptional !!! As ALWAYS, Ken Bright worked his magic in exceeding our expectations. Chad Millhollin was also outstanding to work with during the closing process. More

Toyota of Des Moines A Great Place To Buy A Car Everyone that I worked with to buy my car were excellent. From Bob Link to Dallas Buck to Rob Bierma. they were all very polite, answered all my quest Everyone that I worked with to buy my car were excellent. From Bob Link to Dallas Buck to Rob Bierma. they were all very polite, answered all my questions, worked with me to get me the best deal on my new Highlander and went out of their way to thank me for my purchase. Even the women in the delivery bay, sorry I do not remember her name, took all the time needed to explain everything that I had a question about. They even brought up things that I should have asked questions about but did not. I highly recommend this dealer if you want to buy a new or used car. YOU ARE THE BEST. More

Excellence service and always a fair price. Scott Hampe is always a pleasure to deal with. He does an excellent job as do all the staff I have had the pleasure to work with at Toyota. We hope to Scott Hampe is always a pleasure to deal with. He does an excellent job as do all the staff I have had the pleasure to work with at Toyota. We hope to do more business in the future. More

Smooth process I was able to communicate with Scott Hampe before I got to the dealership.I told him what I was looking for and within a couple hours of being there I I was able to communicate with Scott Hampe before I got to the dealership.I told him what I was looking for and within a couple hours of being there I left with a new car. More