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Toyota of Des Moines

Grimes, IA

4.7
7,015 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,015 reviews

November 16, 2016

Excellence service and always a fair price. Scott Hampe is always a pleasure to deal with. He does an excellent job as do all the staff I have had the pleasure to work with at Toyota. We hope to More

by jweeks1959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe, Dallas Buck
Jan 18, 2017 -

Toyota of Des Moines responded

Thank you for your review, jweeks1959. We certainly do appreciate your business. Enjoy your vehicle and we hope to see you again in the future!

November 15, 2016

Smooth process I was able to communicate with Scott Hampe before I got to the dealership.I told him what I was looking for and within a couple hours of being there I More

by Clarkson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe
Jan 18, 2017 -

Toyota of Des Moines responded

Thank you for your feedback, Clarkson23. We appreciate your business. Congrats on the new car purchase!

November 15, 2016

Roland was very helpful. Enjoyable experience The dealership is clean and attractive, easy to negotiate. Roland was excellent in his assistance with my calculations and with figuring out the deal. More

by Jim D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Roland Pappoe
Jan 18, 2017 -

Toyota of Des Moines responded

Hello Jim. We are happy to hear you had such a great experience at our dealership. Thank you for your business and enjoy your vehicle!

November 14, 2016

exciting Went In there not really knowing a specific model.. brenna was very helpful, and patient in helping find me something I loved. Fell in love with the s More

by tayblunq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Gruber, Brenna Bjorland, Dallas Buck
Jan 18, 2017 -

Toyota of Des Moines responded

Hello tayblunq. Thank you for taking the time to share your feedback with us. We appreciate your business!

November 12, 2016

The Experience My wife and I recently bought a 2017 Toyota Rav 4 at Toyota of Des Moines. We had a great experience working with Heather and Toyota. We will come ag More

by Rav4 owners now
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Arbuckle
Jan 18, 2017 -

Toyota of Des Moines responded

Thank you for sharing your experience with us. We certainly do appreciate your business. Congrats on purchasing a 2017 Rav4!

November 11, 2016

Todd treated like we were his only customers for day We were in the Des Moines area looking at Subarus. Being not completely satisfied, we drove to the Toyota dealership just to see what was on the lot More

by RMRfam5849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The delivery tech (Spencer) explained the car's features and was very knowledgeable and patient with our questions. , Todd Petrowsky
Jan 18, 2017 -

Toyota of Des Moines responded

Thank you for your kind words, RMRfam5849. We appreciate you taking the time to share your feedback with us. At our dealership, customer service is always the top priority. Thank you for choosing Toyota of Des Moines!

November 10, 2016

Buying new 2017 Prius I recently bought a 2017 Toyots Prius at Toyota of Des Moines. We worked with salesperson Brenna Bjorland. She was very informative and polite, a real More

by sjd391
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenna Bjorland
Jan 18, 2017 -

Toyota of Des Moines responded

Hello sjd391. Thank you for your kind review. We certainly do appreciate your business. We hope you are enjoying the 2017 Prius. Great choice!

November 10, 2016

This is our 6th Toyota and we wouldn't have anything else! From the beginning of our inquiry about available vehicles we have had expedient and courteous service. When we had problems that prevented us from ma More

by Nana11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Hampe
Jan 18, 2017 -

Toyota of Des Moines responded

Hello Nana11. Thank you for taking the time to share your feedback with us here on DealerRater. At our dealership, customer service and satisfaction is the top priority. We hope you are enjoying the new vehicle!

November 09, 2016

Wonderful. Micheala was amazing! And she was great with helping me find my first car! I would highly recommend her! So happy I bought my first car through her & More

by Monica.Loomis97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember his name but was from Texas he was GREAT!!!, Michaela Robinson, Dallas Buck
Jan 18, 2017 -

Toyota of Des Moines responded

Thank you for your kind review, Monica. We certainly do appreciate your business. Congrats on purchasing your first car!

November 08, 2016

Hassle free, easy to deal with Everyone we dealt with at the dealership were professional and easy to deal with. Happy with this dealership and their staff. Would deal with them aga More

by bobjudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Dallas Buck
Jan 18, 2017 -

Toyota of Des Moines responded

Hello bobjudy. Thank you for taking the time to share your feedback with us. Customer service and satisfaction is always the top priority at our dealership. We appreciate your business!

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