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Toyota of Des Moines

Grimes, IA

4.7
7,895 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,896 reviews

March 13, 2019

Great We really enjoy this Toyota, so much so we had the oil changed. Then we ordered a new 2019 Avalon. Would you say we really like Toyota, this is our 5 More

by Bullardbob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Account person, lady when we came in, another guy to make sure our needs were meet
Mar 15, 2019 -

Toyota of Des Moines responded

This is fantastic! Congratulations on another excellent Toyota choice! We're glad you enjoy working with us as much as we enjoy having you at the dealership. Please let us know if we can help with anything else!

March 11, 2019

Easy and quicky experience I was there for oil change. It was around 20 minutes and everything was good, the personel were very friendly. I had a coffee while waiting and I have More

by lilio25
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Marchant
Mar 12, 2019 -

Toyota of Des Moines responded

Thanks for the 5-star review! We're glad to hear your visit was quick and successful. We hope to see you again soon!

March 09, 2019

Easy to work with and very accommodating. Ian helped us quickly find the car we were looking for and the finance team was quick to get our paperwork together as well. We love Toyota and will c More

by Perdues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bret Carter
Mar 12, 2019 -

Toyota of Des Moines responded

Thank you for the 5-star review, Perdues! Ian appreciates the positive feedback and is glad you had an excellent experience with him. Our team looks forward to seeing you in the future! Have a wonderful day!

March 08, 2019

Recall for air bag We were promptly given an appointment. The air bag was replaced quickly. I had a question after we returned home and the service department responde More

by Lindab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Toyota of Des Moines responded

Thank you for the 5-star review, Linda! Our service team is glad to have provided you with a great experience. We look forward to serving you again!

March 08, 2019

Very helpful Gordon was very helpful. He answered all of our questions without any high pressure sales pitch. When the dealership didn't have the color car that More

by janell2g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2019 -

Toyota of Des Moines responded

Thank you for the excellent review, Janell! Gordon appreciates the positive feedback. Our team hopes you enjoy your new car. We look forward to seeing you again!

March 08, 2019

Recall for air bags I have never been treated badly by the service department - they are always courteous and very helpful even though they have been extremely busy. I a More

by Loretta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Becky Boatman
Mar 25, 2019 -

Toyota of Des Moines responded

Thank you for the fantastic review! We're so glad to hear that you had a great experience with us. We look forward to being able to work with you in the future.

March 08, 2019

Went smoothly Was there for 30000check up oil and tires, wanted to look at showroom do asked if they would text when done which they did . Only complaint is comple More

by Roni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Makenzie Lisle
Mar 12, 2019 -

Toyota of Des Moines responded

Thank you for the perfect review, Roni! Our service team is thrilled you had a great experience with your check up. We appreciate you coming out of your way to see us. We look forward to serving you again!

March 07, 2019

Oil change with no appointment I had just got back in town the day before and my change oil light came on just outside of Nashville Tenn.. I came to Toyota of Des Moines the next da More

by Colin53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Marchant
Mar 25, 2019 -

Toyota of Des Moines responded

Thank you for the 5-star review! We're thrilled that we were able to get you in and out quickly so that you were able to get back to your day. Thank you for coming to Toyota of Des Moines and we hope to see you again.

March 06, 2019

So quick and easy With help from Steve, I was approved, had all my questions answered, and had all the info I asked for before I even stepped on the lot. Once I did get More

by Tara88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Mar 25, 2019 -

Toyota of Des Moines responded

That is awesome to hear! Thank you so much for the great review and sharing your positive experience. Enjoy your new SUV! We'll be sure to let Steve know how much you appreciated his help. We look forward to having the opportunity to work with you in the future.

March 06, 2019

Did a great job as always I trust them, Scott Hampe does a great job and why we keep using him. He directed us into the right vehicle for our needs More

by Randy8550
Recommend Dealer
Yes
Employees Worked With
Scott Hampe, Brenna Bjorland
Mar 25, 2019 -

Toyota of Des Moines responded

Thank you for the great review! Scott will be thrilled to know that he's been able to make your experiences with him and us positive. We'll be sure to let him know you appreciated it.

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