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Toyota of Des Moines

Grimes, IA

4.7
7,007 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 7,007 reviews

October 31, 2016

Great service. Worked well with us Gave an initial unreasonable trade in price for current car, but worked with us some to increase the trade in Amount. Sales guy was very friendly. More

by Lacey Plants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon McPherson
Jan 05, 2017 -

Toyota of Des Moines responded

Hello Lacey. Thank you for taking the time to share your experience with us. We appreciate every customer's feedback. Thanks for choosing our dealership!

October 31, 2016

Smooth, seamless and satisfying Heather, Chad and JD completely changed my views on buying a vehicle. The prices of the new car and the trade in were fair, the purchase details/disc More

by muffy109
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Heather Arbuckle
Jan 05, 2017 -

Toyota of Des Moines responded

Hello Muffy. Thank you for sharing your experience with us here on DealerRater. We certainly do appreciate your business. Enjoy the new vehicle!

October 30, 2016

Pleasantly surprised I scheduled a test drive simply to see if I would even like owning a Scion tC. I was not ever expecting to drive away in one. I was filled with bliss More

by Taz Schiltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2017 -

Toyota of Des Moines responded

Thank you for sharing your experience with us, Taz. We are happy to know you found a vehicle that was right for you. Thank you for choosing our dealership!

October 30, 2016

New toyota tacoma I had a great visit at toyota of des moines, michaela robinson was the person who helped me so much, she was very patient and polite More

by Nick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michaela Robinson
Jan 05, 2017 -

Toyota of Des Moines responded

Thank you for sharing your feedback, Nick. We are happy to know you had a great visit at our dealership. Thanks for choosing Toyota of Des Moines!

October 29, 2016

An amazing experience. Michaela Robinson was our sales woman and she was a great experience to work with. No Pressure and extremely knowledgeable. She made this an enjoyable More

by hawks15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michaela Robinson, Dallas Buck
Jan 05, 2017 -

Toyota of Des Moines responded

Thank you for your business, hawks15. We appreciate you taking the time to share your experience at our dealership. Customer service and satisfaction are our top priorities. We hope you are enjoying your new vehicle!

October 29, 2016

Very accommodatin when test driving vehicle Scott Hampe was very helpful with letting me test drive several different vehicles; one for several hours to see if I liked that typenof vehicle. More

by K9674913
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Hampe, Pete Dalamaggas
Jan 05, 2017 -

Toyota of Des Moines responded

Hello K9674913. Thank you for taking the time to offer us your feedback. We certainly do appreciate it. Thank you for you business!

October 29, 2016

Enthusiastic Saleman First of all, thank you so much for going out of the way to accommodate my needs. Josh has gone out of his way to provide me a great deal for the new More

by Huy Nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Harris
Jan 05, 2017 -

Toyota of Des Moines responded

Hello Huy Nguyen. Thank you for choosing our dealership. We appreciate the shout out to Josh. We hope your are enjoying your new RAV4!

October 28, 2016

Extremely Happy!! Last year we bought a used car w/Bob and everything went perfect. This year, we decided we wanted to upgrade to a bigger SUV. We had our eye on the Hi More

by crystalkue89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Stover, Bob Link
Jan 05, 2017 -

Toyota of Des Moines responded

Thank you for your feedback, crystalkue89. We appreciate you taking the time to rate us here on DealerRater and sharing your experience with us. It's great to know you are enjoying your new Highlander!

October 28, 2016

Extremely efficient and family friendly We came to buy a small commuter car for my husband and the entire process was super easy. Our two kids were entertained by the salesperson and the fi More

by jenkfam817
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenna Bjorland
Jan 05, 2017 -

Toyota of Des Moines responded

Hello jenkfam817. Customer satisfaction is always our top priority. We are happy to know you had such a wonderful experience at our dealership. We appreciate your business!

October 26, 2016

Used mini-van We adopted two young children in May and needed a bigger vehicle. We have other Toyota vehicles that have been great, so felt comfortable with this b More

by Robin Moberley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Faraz Asad
Jan 05, 2017 -

Toyota of Des Moines responded

Thank you for your review, Robin. We are happy to know you found what you were looking for at our dealership. We appreciate your business.

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