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Toyota of Des Moines
Grimes, IA
6,974 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 6,974 reviews
November 06, 2013
We received great customer service from start to finish! I felt as if I was buying a brand new car instead of a used car with the time and attention that we got there. They took the time to explain all of I felt as if I was buying a brand new car instead of a used car with the time and attention that we got there. They took the time to explain all of the buttons and levers in the vehicle and gave me tips and sheets on using some of the new technology. All of the people that I met and interacted with there were great to work with. I would definitely buy from this dealership again! More
by lt123456
Employees Worked With
William Godwin
November 06, 2013
Rob Hutt was extremely helpful in our search for the perfect new car. We were interested in great gas mileage, a great price, and a particular color of vehicle. Rob made sure that we got exactly what perfect new car. We were interested in great gas mileage, a great price, and a particular color of vehicle. Rob made sure that we got exactly what we were looking for! We couldn't be more pleased with our gorgeous new blue Prius C! More
by JunePeters
Employees Worked With
November 05, 2013
We had a great experience working with Steve. Steve We had a great experience working with Steve. Steve helped us get the best deal leasing a 2013 Toyota Sienna SE. Thank you Toyota of Des Moines. We had a great experience working with Steve. Steve helped us get the best deal leasing a 2013 Toyota Sienna SE. Thank you Toyota of Des Moines. More
by thansen7780
Employees Worked With
November 01, 2013
I was greeted everytime I came on the lot by Ken. Shane is a super nice person and I enjoyed buying my vehicle from him. is a super nice person and I enjoyed buying my vehicle from him. More
by wendywebb
October 30, 2013
It was great time to purchase a good car at good price! I really appreciate your kind service, and I hope many buyers will find this dealer ship. really appreciate your kind service, and I hope many buyers will find this dealer ship. More
by Hyunseok Kim
Employees Worked With
Faraz Asad
October 29, 2013
I have purchased several vehicles from Toyota of Des Moines over many years and my experience every time has never been short of awesome. Not only do they have great products to sell, but they stand be Moines over many years and my experience every time has never been short of awesome. Not only do they have great products to sell, but they stand behind them from the initial sale until it's time to turn purchase something new. My salesman, Scott has always gone above and beyond my expectations. Toyota of Des Moines is my "go to" dealer. More
by jtrott
Employees Worked With
Scott Hampe
October 28, 2013
I had a some bad experiences with the salesman at Toyota of DM but Brianna Luck from the service dept. took over and helped make things right. She was very polite and professional! I didn't want to come bac of DM but Brianna Luck from the service dept. took over and helped make things right. She was very polite and professional! I didn't want to come back but she proved to me that I was only dealing with one bad apple. The service dept. was great and did a great job. It makes me feel good to know that I can go back to Brianna anytime I need something and she will take care of me and I will leave with a positive experience! Thank you Brianna for all that you do! More
by TyelerWells
Employees Worked With
Brianna Luck
October 22, 2013
I had a very positive experience at Toyota of Des Moines. Steve Martelli, my sales consultant was very thorough and was not high pressure in showing me the 2013 Toyota Highlander Limited. I received a fair Steve Martelli, my sales consultant was very thorough and was not high pressure in showing me the 2013 Toyota Highlander Limited. I received a fair price for my trade in vehicle and was able to quickly come to an agreed on price for my new Highlander. The service department was very thorough and patience in going over the many features of my new .Highlander Ltd. I am looking forward to dealing with this dealership in the coming months Robert Cox Clive, Iowa More
by rcox1017
October 22, 2013
Jeremy Pugh is very interested in the need of the customer. The first thing he asked was how many miles we drive and then he found the perfect car for us. He is very informative about the car and a customer. The first thing he asked was how many miles we drive and then he found the perfect car for us. He is very informative about the car and answered all questions well although he explained everything so well we really had few questions. He gathered all of the information for the transaction and paperwork smoothly and very efficiently. He made my husband and I feel totally at ease and we appreciated his people skills and business skills. By the end of the transaction we felt like we had known him. forever. Roger was also very helpful in helping us understand the workings of the Prius. More
by lchasern
October 20, 2013
I enjoyed my experience with Toyota. I was treated very well and all of the employees took their time and answered all of my questions and explained in detail do that I had a good understanding of everythi well and all of the employees took their time and answered all of my questions and explained in detail do that I had a good understanding of everything. More
by La paty
