Toyota of Des Moines

Steve gave us what we asked for with enthusiasm/speed at a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy anot a fair price. Roger/Steve saw that car was fixed right. Both of these men did exactly what they said they would do. Would not hesitate to buy another car from Steve Henigan. Would I recommend Steve to family and friends, you bet. (Steve was recommended to us by another salesperson from a competing car dealership). Roger was easy to work with in getting some problems "ironed out" quickly. Very satisfied with the whole process. More

The Salesmanship was friendly and not pushy. Brandon knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized al knew the in and outs of the vehicles I wanted to see. The facilty is clean and while we were waiting for the final paper work to get finaliized all the other associates made sure we been helped or had any questions. The General Manager came and thanked us for purchusing a Toyota from them. The price wasn't too bad but I thought could been lower. More

We came to the dealership to have our Venza serviced and while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressur while we were waiting on it looked at the new cars. We had been considering buying a new vehicle for about four months. We received no high pressure sales pitch but were allowed to roam and look until we seen a vehicle we were interested in and then we were approached and we requested to talk with Ken Bright. We have purchased several Toyota's through him and have always found him to be very knowledgeable about the product, price, availability, etc. He is extremely friendly & having known our family for several years greets us by name. We were able to purchase the vehicle at a price we could afford and obtained a fair price for the vehicle we traded it for within a minimum of time. I thought we would have to wait to get the new car till another day because we wanted it rust proofed but they were able to have the car serviced and ready in a couple of hours while we ate and ran some errands. The paperwork involved was minimal and the financial official was also very friendly and helpful. He explained all the details about interest, insurance etc. that we needed to be aware of and let us make free and informed decisions regarding the sale. We were given a long detailed explanation with hands on experience of the features of the new car were buying and any and all questions were answered. We were invited to return or call at any time that we had further questions about it. All in all the dealership went above and beyond to make our buying experience as easy and satisfying as possible. The service is quick, friendly, courteous and knowledgeable. I would certainly recommend them to others. More

Steve was very informative and knowledgeable about the car-corolla-that we were interested in and very good at explaining the advantages of leasing this vehicle. We had never leased a car before. car-corolla-that we were interested in and very good at explaining the advantages of leasing this vehicle. We had never leased a car before. More

The truck lost all the oil from the engine due to a oil cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so n cooler line rupture suddenly while drive. Towed truck to service shop for repair. They added oil to the engine and told me it was making noise so needed to one of two things. Repair existing top half of engine for around $6000 - with possible additional damage and repair cost to the lower engine damage, or drop a used engine into the truck for $7000. I at first asked them to put in the used motor but call back and asked them to just fix the line. It took a whole day to have someone complete this repair - the service shop was closed so I was not able to talk with anyone as I picked up the truck - which they recommended I not drive. I have had 2 other mechanics tell me they don't feel the noise is unusual for a motor and both did not recommend any additional repairs. More

I had a very positive experience. Within minutes of applying for pre-approval online Steve Henigan called, emailed, and sent a text to follow up on that and answer some questions I had. The next day I applying for pre-approval online Steve Henigan called, emailed, and sent a text to follow up on that and answer some questions I had. The next day I met up with him and looked at a Toyota Prius. I was sold!!! I was treated with respect by Steve and the whole experience was very positive. More

We've now purchased 2 vehicles from Toyota of DM. Both experiences have been so laid back, stress and hassle free. I feel like the salesperson is actually working with us, rather than against us. Both experiences have been so laid back, stress and hassle free. I feel like the salesperson is actually working with us, rather than against us. More

We came into the dealership to buy a new Toyota Corrola. We needed one right away so we were willing to settle on colors and features. However, one thing that we were not willing to settle on was price. We We needed one right away so we were willing to settle on colors and features. However, one thing that we were not willing to settle on was price. We had a hard price ceiling that we were not going to exceed. At first, we didn't get the price that we wanted, but the next day, Jimmy called us and offered us the price that we wanted, which was only $30/month less than what was offered. That single action is why we bought the car in the first place. The only reason that I did not give a 5 for friendliness was because when we decided to walk away the first day, our salesman was not pleasent. He was not mean, but he did not even shake my hand or give me his card as I walked out. Other than that one part (which killed it for me), he was great. More

My experience with Toyota of Des Moines was very pleasurable. I worked with Scott Hampe and purchased a 2013 Toyota Camry XLE. Scott went the whole nine yards with me from agreeing on the cost and pleasurable. I worked with Scott Hampe and purchased a 2013 Toyota Camry XLE. Scott went the whole nine yards with me from agreeing on the cost and locating the vehicle for me. My experience with Ryan in Finance went very smoothe and I was pleased with the final purchase agreement. My experience with David to learn about all the features in the Camry was very exciting. I drove off the lot with sufficient knowledge to operate the options the Camry has to offer. The navigation system got me home and it was great to talk to my family hands free. I arranged to have floor mats reserved at the parts counter and was able to get them in the car right away. Now i look forward to meeting the Service manager. :) Thank you all at Toyota of Des Moines for a great experience. Tim More