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Toyota of Des Moines

Grimes, IA

4.7
6,998 Reviews
At Toyota of Des Moines, it is our goal to make your car buying experience the best possible. Integrity. Transparency. Professionalism. Teamwork. These are the values that guide our dealership. We thank our customers for choosing Toyota of Des Moines, making us the #1 Toyota dealer in the six state region. As Iowa's largest Toyota dealer, we have a wide selection of new vehicles in stock and arriving daily. Plus, our loyal customers service their vehicles with us, so when they are ready to trade, we get many Toyota Certified Used Cars for those looking for a quality used vehicle. We offer Toyota service and parts, our full inventory online and outstanding financing options. And, we are proud to be locally owned. Come see us today!
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1650 SE 37th St.

Grimes, IA

50111

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Showing 6,998 reviews

March 11, 2011

We had a great experience at toyota of des moines. Everyone that worked with us was friendly,gave us good service and bent over backwards to give us a good deal on all the cars we have purchased this More

by lorie odell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Godwin, William Godwin
March 08, 2011

Friendly, efficient, fair, great service.....we will be back when we purchase our new Prius in a few years! We already love the car! We will also recommend this dealership to our son. He is ready to purc More

by Jan or Ruth Haugen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bright, Ray Murphy, Ken Bright
March 05, 2011

Best car buying experience we have ever had. Becky was very knowledgable but not "pushy," professional and helpful! The business manager was prepared and helpful. Man who explained the operating informati More

by wr_pettit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
becky grissom
March 03, 2011

I've bought 2 vehicles from Toyota DM. I've bought a car in the new lot and a car in the used lot. both times I worked withh Sai Khoundara (no longer there) he was great! made my experience worth. i recen More

by bun87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tom Hugley
Mar 17, 2011 -

Toyota of Des Moines responded

Dear bun87, We understand you are upset about the Customer Service you received here at Toyota of Des Moines and we would have liked the opportunity to be able to work this out with you. You have purchased 2 vehicles from us in the past and we value your business. We are sorry we were unable to work out our differences but would like to extend an open invitation to try us again sometime so we can show you how a Toyota dealer in the top 1% of all US Toyota Dealers in customer satisfaction treats their customers. Here at Toyota of Des Moines we take these reviews VERY serious and at the very least we will learn from this so it will not happen in the future.

March 02, 2011

We went into Toyota of Des Moines just thinking we would take a look at what they had to offer and talk about possibly leasing a car. We were very lucky to be helped by Steve Bunce. He was very knowlegeab More

by jgsmith21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bunce
February 28, 2011

This is our second Prius from Toyota of DSM and the second time we dealt with William Godwin. We trust him to be honest with us. We have always had great experiences with the service dept and great d More

by skriegel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Godwin, William Godwin
February 27, 2011

I was shopping for a new or used truck {something that I hate to do}, and had heard lots of good things about Toyota trucks.I went to several Ford and Dodge dealerships but wasn't overjoyed with their truck More

by mike kirkpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McClatchley
February 25, 2011

Clearly your employees go out of their way to make the customer experience excellent. I own a business and really admired the way they work together as a team and focus on the client and their satisfactio More

by knoyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rob Hutt and JD checked me out
February 24, 2011

Steve is amazing. I had the car I wanted within a couple of hours, at the right price. Thanks for such a smooth and easy experience. Much of the experience was done online or on the phone. I appreciate t More

by cjstende
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Hennigan
February 23, 2011

we have owned three new Toyota's over the past years. THe service we get is excellent. If we have an appointment, it is always on time. I never feel High pressured. All questions are answered directly More

by rschurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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