Toyota of Des Moines - Service Center

My question is 200 000 miles warranty still I don’t know that one still I paid service my car I don’t know what coverage Toyota that one still I paid service my car I don’t know what coverage Toyota More

Transmission in 2021 Highlander was going out and needed to be replaced at 118000 miles. Dealership will cover replacement with their 20 year/250,000 mile engine and power train warranty. Very happy they wi to be replaced at 118000 miles. Dealership will cover replacement with their 20 year/250,000 mile engine and power train warranty. Very happy they will cover this repair. More

I made an appointment 2 weeks ahead of time to take advantage of the tire special. My appointment was Monday, October 7. I took the day off to come in & get new tires along with an alignment. I dropped advantage of the tire special. My appointment was Monday, October 7. I took the day off to come in & get new tires along with an alignment. I dropped my car off at 10 AM and took the shuttle to my mom’s. I got a call two hours later telling me that there was a mess up and the Wrong size tires were ordered so there’s no way it can be done today! I wasted a day of PTO due to you guys & your poor planning and or undertrained staff! I understand mistakes happen but it’s how they are handled that make customers come back. I was only given an apology, wasn’t offered anything at all for the mishap. A day wasted!! You guys are losing my business and I am going somewhere else for my service. I will be sharing my experience by writing reviews on yelp and Google More

The only issue I have is with the app. It’s 100% not user friendly when using your phone. The screens won’t let you add info and move onto next page to schedule without a ton of forcing i It’s 100% not user friendly when using your phone. The screens won’t let you add info and move onto next page to schedule without a ton of forcing it. I use apps all day long and none of them are as bad as yours. Makes me take my repairs elsewhere to be honest. More

Bought a car and salesperson and service person said they would call to setup an appointment to fix the bumper and a few scratches that were currently on the car, it has been about 4 weeks and still have not would call to setup an appointment to fix the bumper and a few scratches that were currently on the car, it has been about 4 weeks and still have not heard anything. I have called every week and they keep telling me that Jamie is in charge of that area and they would send an email. More

Making the appointment was easy. Service was done promptly and I was treated well. I would recommmend this to others. Service was done promptly and I was treated well. I would recommmend this to others. More

Toyota of Des Moines is very professional and their service is very complete. They always get us in promptly and expedite their service of our vehicle. service is very complete. They always get us in promptly and expedite their service of our vehicle. More

Good service. Really like toyota s and lexus cars that we have owned. Done with comments Really like toyota s and lexus cars that we have owned. Done with comments More

Setting the appointment was made easy and I was able to establish just what I want on my RAV 4, I ordered the tires I wanted and the cost involved. Everything was completed as requested and less than the e establish just what I want on my RAV 4, I ordered the tires I wanted and the cost involved. Everything was completed as requested and less than the estimated time! Chris was my service rep and he exceeded my expectations! More

I was afraid my appointment would last a full day, but they had it all done in just 2 hours! they had it all done in just 2 hours! More