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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,409 Reviews

3,409 Reviews of Toyota of Des Moines - Service Center

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October 03, 2024

Everything is good other than the price for oil change & tire rotation I feel 135.00 is too much 40.00 for tire rotation if it was a little higher than shops in Ames I would continue to come here but I can’ More

by fhanson0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Gabe was most attentive, and kept me informed as technicians addressed correcting my unplanned mechanical problems. He made me feel as though I was not an imposition (while at least one other in the More

by R Mares
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Great service as always. Professional job and efficient! I have use their services for years. More

by AMYXINLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Justin picked up phone right away. Guys that picked up my SUV very friendly. Kept me informed. More

by dortandbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

The facility is clean and waiting area comfortable. The employees keep you abreast of the maintenance being done. More

by MARYAMOORE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

They did a good set up on phone for my intake, then were quick & helpful on guides on how to get the hi ethanol 30% out of our fuel lineout of More

by TFURNEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Service was on time as always! Gabe explained to me what my car did and didn’t need. He even ran out to my car after I left to bring a book that I left on his desk. That is top More

by mbs723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

No complaints. Everything went smooth, from scheduling to check in and check out. I am new to Toyota so the video was helpful. More

by KELLE.JACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa is scheduling is awesome
October 02, 2024

Everyone was polite and my car was done in less than an hour. I had 1 mark on my car I asked the f they could look at it , they did & my car looks as good as new. More

by SHKUSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Muhlstein
October 02, 2024

I have been let down the last two times by Toyota of DSM. This last time was told I had to schedule an additional appointment as they were too busy due to a tire sale. Planning on taking my business somewher More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not the employees fault, talk to the service manager and how they run their shop.
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