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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,407 Reviews

3,407 Reviews of Toyota of Des Moines - Service Center

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September 28, 2024

Very quick service! We were pleased with the employees and the quality of the service! Thank you! More

by sharivail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

The service is exceptional. The video of each facet of the inspection helps to understand concerns and to verify the extent of the situation. Service representatives are alway r More

by PMollenhauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Wait time was reasonable and service person was friendly. Thank you for providing good service. More

by SDDENN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Clean, easy access to shop area. Drop off quick with appointment. Staff helpful on questions. More

by LEMEANS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Justin is the best manager that you have at Toyota of Des Moines. You are fortunate to have him as an employee More

by gannonobx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Outstanding, Excellent, good coffee and donuts. Quite sitting area. Safe shuttle driver. On time. Just very good all around! More

by nuff823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

They are detailed, efficient and knowledgeable. I like the video of the inspection. Friendly too. More

by suzy7339
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Just moved here from Waterloo, Iowa and needed to have our RAV4 Prime serviced. Chose Toyota of Des Moines and was pleasantly surprised. Fast excellent service. Video to boot and loved walking by the disp More

by Dreisdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Prompt, smart service rep that kept me updated, he should get promoted, clean waiting room More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2024

Emily was responsive and very helpful. The overall service was efficient and very transparent. I appreciated the updates throughout the service inspection in addition to the recommendation More

by Rav4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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