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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,352 Reviews

3,352 Reviews of Toyota of Des Moines - Service Center

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September 10, 2024

Always courteous, informative, and helpful I’m pretty much that does it your courteous or informative and helpful I don’t know what else I could say for 15 minimum that’s kind of weird on your part. I al More

by CLMMGNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 10, 2024

Fast and nice people and good service and fast service to their customers overall great More

by MOUSSATAHIR8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Vos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Staley
September 09, 2024

I had nice fast service and he explained everything he did. Which I liked thanks More

by jvaccola7929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

very, very nice place to sit and wait for your car to be serviced. I love the donuts and the hot coffee. Thank you! The service was absolutely wonderful, And quick! We will be returning😊 More

by balwayswright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Prompt, friendly service each visit. I like the video that is provided as well it’s very informative . More

by leveckvkngs5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Always professional and nice people. Jose did an exceptional job in the video. Would recommend to everyone! More

by callicokim
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Fast friendly and makes customer satisfaction his top priority. Very satisfied from sale to service. More

by BIGNUFAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

The service is good, but the wait time was a killer. It took 1 hour, 30 minutes, just to rotate 4 tires. I needed a few other very minor things (cabin filter,etc), but by that time I was running too lat More

by lesweetsummerbreeze@gmail.com
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
I have no idea
September 08, 2024

I took my Camry in for routine oil change. Jose was very nice and professional. More

by dkbensonarnp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 08, 2024

Consistently dismissive of issues I'm having and then I take it to Toyota of Ames and they take care of me. More

by scrgkelly
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
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