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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,459 Reviews

3,459 Reviews of Toyota of Des Moines - Service Center

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September 24, 2024

The best thing about this place is that people it was fast and very professional and kind… More

by JNAHUNREYES77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2024

Good service, but they were already out of doughnuts at 9:00. Quick turn aroung More

by ELLIESMOM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Excellent process from check-in to finish. Extremely polite! Kept me fully informed. Highly recommend them! More

by CJSTENDE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

Service is great but when i call in after my light comes on, it takes WEEKS before they can get you in . . . More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

He listened well and answered my questions. I had a cost/benefit decision on a repair and when I decided not to make the repair I got no hard sell pushback. When I mentioned my desire to repl More

by BRICEOAKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

They listen when I explain a problem and are helpful. I really appreciate their assistance when I move around as I have mobility issues. They're always polite and courteous. Scheduling appointments is ea More

by kaeleen1482
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

I’m very pleased that my repair could be done the same day. Thank you. More

by JANDMSCHULTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

The dealership was comfortable. The staff was knowledgeable and trustworthy. They kept me updated on the status of my trucks service. More

by Joe.buising
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2024

The staff were amazing as we examined the alternatives. Great vehicle were available. Good cookies. More

by LARRY.MCLUCKIE
Workmanship
Recommend Dealer
Yes
Employees Worked With
Todd Fiechter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Happin
September 23, 2024

Emily was informative kept me up to date on all issued and got me in and out quickly. More

by njw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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