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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,340 Reviews

3,343 Reviews of Toyota of Des Moines - Service Center

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September 05, 2024

I like this dealership, but when I get my oil changed they won't check my radiator unless some other tech does it, for more, more money More

by italianstallion330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

Excellent. No complaints. Everything was exceptional. Friendly staff. Courteous and prompt service. Hope same service I will get in future. More

by HARSH.GRIMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2024

They did a really good job. Kept me informed and got all the things done in a timely manner. They were also friendly and happy to explain anything. More

by ADRYFISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

Can always count on the work being done well. Ian was very helpful with explaining everything to me. More

by jeanneopp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2024

I am self employed and have trouble getting away for appt. I appreciate that Toyota picks up my vehicle, performs the work I need and returns it to my home. Thank you. More

by etmbb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2024

We were on vacation and our car broke down. ..they got it checked out speedily. More

by Sybil Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Saenz-Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Polite professional and knowledgeable. Very well organized and efficient. Would definitely recommend to friends. Thank you! More

by SIRIANNI.VIRGINIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 01, 2024

Dealer ok but Toyota corporate is not focused on the customer ordered a Tacoma over a year ago still don’t know if or when I’ll get it. More

by JGONNERSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Henigan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Always a great experience with Toyota of Des Moines. Shout out to PJ and Ryan for a seamless lease trade. More

by kris.thompson914
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Caffrey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

Only complaint was the shuttle service. Scanned qr code, however there wasn’t very good instructions on where to go for the driver etc. original pick up was 740 and then was moved to 830. H More

by dmetzger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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