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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,521 Reviews

3,521 Reviews of Toyota of Des Moines - Service Center

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October 02, 2024

Service was on time as always! Gabe explained to me what my car did and didn’t need. He even ran out to my car after I left to bring a book that I left on his desk. That is top More

by mbs723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

They did a good set up on phone for my intake, then were quick & helpful on guides on how to get the hi ethanol 30% out of our fuel lineout of More

by TFURNEAUX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

The only thing I don't like about Toyota is the silly, annoying requirement you have that I write a 15 word minimum review. The people and service are really good but your surveys are very off-putting. More

by PEL987
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2024

Lovely interaction with the staff, they helped me by giving me a free coupon to a carwash place close by, much appreciated i didnt even have to ask More

by vokeykev22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I have always received great professional service. Provided answers to any questions. I might have. More

by JOANNOPPEDAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Siegle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

They were very quick and efficient. I would definitely recommend toyota to family and friends. More

by TRICIA.ROSENBERG
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I was charged for a tire rotation when I need new tires and will replace them within a week. Why would I pay $40 for a tire rotation when I’m going to be getting new tires?? Called and left voicemail but More

by shawnmonahan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer not to disclose. Would just like a refund.
October 01, 2024

Ian was very good about explaining what was wrong with my vehicle and what options we could explore to repair the problem to our satisfaction. We’ve been a Toyota owner for 30 years and have been taken care More

by vlr422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Very friendly & organized as the in/out service went smooth. However, my brakes are still sqweeking Thank you More

by CONNIEB58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

They always get my vehicle serviced ina timely manner and keep my. Car clean. I usually get a free car wash too. More

by Stehn4@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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