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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,332 Reviews

3,332 Reviews of Toyota of Des Moines - Service Center

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August 26, 2024

Always friendly, thorough and speedy service! Love Toyota of Des Moines. I will be a lifetime customer. More

by STEPHANIESTROUGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Seigel , Robert Schulz, Colton Powers
August 24, 2024

Trustworthy! That's all you need to say!!! Good people! Fast service. Pleasant rooms. COFFEE!!!!! More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 24, 2024

They are attentive and thoroughly explain the services performed. They also share what is needed next and when. Friendly staff. More

by STGOLFER81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
August 24, 2024

Oil change and inspection. Great service by quick lube advisor. He was very personable and quick. More

by lynnerhenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
August 24, 2024

Great service, video service review helpful, friendly staff, focus on service and not selling you a new car. More

by HOWARDHAGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

When I purchased my Highlander it was supposed to have all dings and chips fixed. A month later they got it in and I’m not even sure what they did there is still scratches and chips all over. More

by HEIDIKENNEDYRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Ian Davis takes care of everything for me. I have relief on him for close to 25 years. He is the dealership for me. More

by sheon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

It took weeks to get appointment for a simple Toyota care for my leased vehicle that’s it More

by Hdhdhsjdj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not surw
August 23, 2024

I would give 5 stars but the service center (gentleman I encountered) gets very angry if you don’t tell them about a coupon prior to paying for the service. I wasn’t aware that he was completing the process More

by jjt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
August 23, 2024

Couldn’t be any more pleased with my experience as everyone I deal with is friendly and professional. More

by SLDIDONATO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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