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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,332 Reviews

3,332 Reviews of Toyota of Des Moines - Service Center

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August 05, 2024

I was ignored by everyone there. I was made to feel like I was the least important person there. More

by Cdalbymorris10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 05, 2024

They were prompt, professional and we were pleased with our service and will be back! Thank you More

by Joan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 05, 2024

The service rep I had didn’t listen to a word I said, just rattled off his speech. When the 60000 mile check up was complete there was no mention on the paperwork about the two slow leaks in my tires. T More

by dogbertmpn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
August 04, 2024

I am very happy and satisfied with the way they treat me and the service and maintenance of my vehicle. Thank you very much for being attentive to customers. More

by frank7flores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Schulz, Colton Powers
August 04, 2024

Excellent prompt service great customer service and great people enjoyable customer service and good support More

by Fm2076
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
August 04, 2024

Great service, I like the video of the service technician checking all service work required. Very professional. More

by cbrugg53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Not transparent service. Does not give away free car wash coupon anymore. And why service price has sky rocketed? More

by anjibcs
Recommend Dealer
No
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

They stated they replaced windshield wiper blades but one was broken when I used it 2 days later when it started raining More

by Nikkikillam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2024

Got me in last min. Before or trip to Colorado thank you! Simple calibration took longer than I expected but it's fixed More

by MCKINLEYJ43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Millhollin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock grim
August 04, 2024

Service work is great. They kept me informed. Vehicle was done in a timely manner and I was called to let me know it was done. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name
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