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1,837 Reviews of Toyota of Des Moines - Service Center
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July 16, 2018
Service Fantastic job as always!!! David Marchant always makes sure my car is done right and goes over everything with me. I have bought 2 new camrys off Toyo Fantastic job as always!!! David Marchant always makes sure my car is done right and goes over everything with me. I have bought 2 new camrys off Toyota of DM because the service is as good as the cars and the staff at the dealership are 5 star! More
by craig0555
Employees Worked With
David Marchant
Helpful July 13, 2018
Service good and on time. I wish in future your report would include wording that I can compare with the Toyota manual. I just had the 60,000 mile service and it’s difficult to I wish in future your report would include wording that I can compare with the Toyota manual. I just had the 60,000 mile service and it’s difficult to compare the 2016 manual to your service order in a few cases. Also I would. Like to see the return of donuts to custimor area. Keep those “healthy” items if you must but how about some doughnuts for the other folks. Coffee good. More
by Peter mclane
Employees Worked With
Mike Lebeda
July 13, 2018
Excellent Staff The staff at Toyota of Des Moines is great. The minute you walk into the door you are greeted with a friendly "Hello" with everyone you come in contac The staff at Toyota of Des Moines is great. The minute you walk into the door you are greeted with a friendly "Hello" with everyone you come in contact with. They make sure your car is serviced efficiently to get you back on the road again. The detailing staff does a great job making sure the cars are all clean and ready for sale. Your lot is always clean and organized nicely. Thanks Toyota for always taking care of my vehicles. More
by Fay
July 13, 2018
Service Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed Brakes were not working well. Diagnosis was warped rotors. Rotors were turned to resolve the issue. Cost was reasonable and no extras were needed saving me money. More
by Jack
July 11, 2018
Great Customer I I had my new Camry in to the service area for a remote start and application of a total protection package. The wait for a ride home was short, the d I had my new Camry in to the service area for a remote start and application of a total protection package. The wait for a ride home was short, the driver was fantastic and nice. The car was completed earlier than promised. All went smoothly. More
by Angie
Employees Worked With
Toyota shuttle driver - awesome work!, Becky Boatman
July 10, 2018
Cass is Irreplaceable!!! I absolutely love that I have a consistent "Direct Contact" every time my vehicles are serviced! In addition, Cass' demeanor makes me feel at ease in I absolutely love that I have a consistent "Direct Contact" every time my vehicles are serviced! In addition, Cass' demeanor makes me feel at ease in an environment that I previously had never been able to enjoy!!!! More
by Proud Owner of "ZIPPEE" the Avalon
July 09, 2018
Excellent Customer Service Dave was readily prepared for our Preventive maintenance appointment. I was in and out with tire rotation and oil change in less than 60 minutes. Alwa Dave was readily prepared for our Preventive maintenance appointment. I was in and out with tire rotation and oil change in less than 60 minutes. Always pleasing to do business with DM Toyota!!!! More
by Scott Cretors
Employees Worked With
David Marchant
July 09, 2018
5,000 service for my 2016 Camry. I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately too I did not have an appointment. As a walk in inquiring about service at 60,000 miles for my Camry, I was made to feel welcome and they immediately took care of my needs. More
by pickup
Employees Worked With
July 04, 2018
Worry free They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the They are efficient from the moment you arrive to when you leave. My service advisor is always courteous and knowledgeable. Everyone I encounter at the dealership is friendly. More
by Bobbi410
July 03, 2018
5,000 Maintnance Check All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. All of the service personnel I interacted with were efficient and personable. I have no suggestions as to how to make my experience even better. More
by Wanda
Employees Worked With
