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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,449 Reviews

3,449 Reviews of Toyota of Des Moines - Service Center

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May 08, 2024

Having my Toyota service at Toyota of Des Moines is the best customer Service friendly. More

by COLLEEN0189
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan McClanahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon McClatchey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 07, 2024

Andy Whiting was great to work with. Professional, helpful, and kept us informed throughout the purchase of our vehicle. More

by GPDETIMMERMAN
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Whiting
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Toyota of Des Moines responded

We love simplifying the process. Thanks for trusting us! Happy Driving!

May 07, 2024

The gentleman that helped me was very nice and courteous. Was told it would/could be almost an hour for an oil change. Think it was just around 45 minutes. Thanks ! More

by donvicki1
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I think I worked with Justin...
May 08, 2024 -

Toyota of Des Moines responded

We love exceeding expectations. Come back and see us anytime!

May 05, 2024

Ian Davis is awesome! !! I have been working with him for years and will continue to do so. Very professional, knowledgeable and helpful. Very willing to answer any ques More

by Jerome
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 05, 2024

Always a great experience. The inspection video explained everything really well. Thank you Toyota of Des Moines! More

by bilalbesic92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Toyota of Des Moines responded

We're thrilled to hear it! Clear inspection videos & a great experience - that's Toyota of Des Moines. Thanks!

May 05, 2024

Ian Davis is a gem. Very helpful and courteous. Has been my advisor for quite sometime. The entire service department had been great. I will refer people to this d More

by SAJACKGILLMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We want all our clients to have a comfortable and stress-free experience with us!

May 05, 2024

Kind friendly and positive. They go out of the way to help customers. We like the ride, service is great. More

by MWABAUNASEE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gordon Beecham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

May 05, 2024

Prompt, friendly service and quick service thank you. They always take good care of my vehicle More

by leveckvkngs5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
May 06, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 04, 2024

Purchased new tires & alignment, suggested at prior maintenance check. ( I was given a quote & tire details on 4 tire options & also told a sale would be happening soon.) Everyone I worked with was kin More

by holterrita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colton Powers
May 06, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.

May 04, 2024

I can trust Ian to give me good advice. The work was done well and I now have safe headlights to get me where I need to go. More

by bonbon2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

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