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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,408 Reviews

3,408 Reviews of Toyota of Des Moines - Service Center

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April 14, 2025

The service is good and the advisor is very nice and helpful. We like him. More

by lwusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Murray
April 13, 2025

Everyone was helpful and outstanding, they kept me updated on my car. They sent me videos of my car and the mechanic explained everything he did. More

by DBEARS68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2025

Quick and easy oil change. I guess I thought I would get more of an inspection of my vehicle than I did. More

by JAHIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
April 13, 2025

The Service Department was great! We had our car in and fixed within one day. This was an unscheduled appointment and they went above and beyond to accommodate us. Thank you Toyota More

by rosecash59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brock went above and beyond. He kept us apprised of the situation until he had the problem resolved.
April 13, 2025

Thanksbfor the service but thisnis my second time i am visiting the workshop but they could not satisfied me from their services as they can repair a simple oil filter leakage and they asked me to desment More

by Sina Gul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sina Gul Hakim Khan
April 13, 2025

Very professional and courteous. I would definitely recommend this place to my friends. Ian was extremely nice More

by mona_schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Excellent service on the two minor recalls regarding the battery straps/ housings. Prompt scheduling and quick installation. All at no cost. More

by Dr T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Everything was fine. I had to buy a new tire thanks for finding that school week. I really have nothing more to say. I hope that’s enough words. More

by BONNIE.MCCOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Service was effective and efficient. No problem obtaining the appointment. Waiting time was not an issue. More

by THOMASBANSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2025

Quick in and out and polite and efficient service. No upselling and this service is included with our new vehicle, so no cost. More

by Pilot1098
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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