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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,376 Reviews

3,376 Reviews of Toyota of Des Moines - Service Center

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March 07, 2024

I love that you guys have the text feature and status update. a lot of places don't do that at all which is helpful for younger generations with phone anxiety. Also liked how Ian explained everything bef More

by a.luong96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 08, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

March 07, 2024

Everyone was polite, service was fast, dealership clean I don't have met words that to say More

by Shelley
Recommend Dealer
Yes
Employees Worked With
Blake? I think
Mar 08, 2024 -

Toyota of Des Moines responded

Thanks for highlighting our attention to detail and helpfulness! We love exceeding expectations. Come back and see us anytime!

March 07, 2024

It was excellent I have never had any problems with Toyota, they are excellent. Perfect More

by MKCRONK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Mar 07, 2024 -

Toyota of Des Moines responded

We're so glad to see that you had a 5-star experience here at Toyota of Des Moines! We appreciate the rating.

March 07, 2024

Several years ago I had some unpleasant experiences with the service staff. I see lots of improvement today. More

by JJBEARNS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Mar 08, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

March 06, 2024

great service i appreciated that you came for the car and brought it back. i was called with what needed to be done. i have had several toyotas More

by RRAMSAY514
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Madison
Mar 06, 2024 -

Toyota of Des Moines responded

Happy to hear we provided great service! Thank you for choosing Toyota of Des Moines!

March 06, 2024

It was a good experience, it was simple to understand and they throughly went into detail on what needs to be fixed and why. More

by MINHTAW528
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 06, 2024 -

Toyota of Des Moines responded

Glad it was a good experience! We appreciate you highlighting our clear communication and detailed explanations. Thanks for choosing Toyota of Des Moines!

March 06, 2024

They were on time and polite. Very comfortable waiting area. Work completed quickly. Very satisfied. More

by BESSIETRUMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2024 -

Toyota of Des Moines responded

Thank you so much for all the kind remarks to our team at Toyota of Des Moines! We truly appreciate your continued support and will make sure to pass on your compliments to our team! We are ready to assist you on your next visit and we look forward to working with you again.

March 06, 2024

Great experience. In and out in an hour. Didn't try to sell me on anything. More

by rwmortier
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
Mar 07, 2024 -

Toyota of Des Moines responded

Thank you for giving us 5 stars! We think you made an excellent choice, and we thank you again for choosing to work with us at Toyota of Des Moines. We are always here if you need anything else!

March 05, 2024

Great! But I am annoyed with the texts. If I have got an issue I will be sure to let you know. More

by BILL@KNESSSIGNS.COM
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
Mar 06, 2024 -

Toyota of Des Moines responded

Thank you for the great review! We appreciate your honest feedback about the texts. We're happy to help if you have any questions in the future.

March 05, 2024

Prompt and efficient and excellent My experience with the dealership was awesome, because the service was prompt and excellent. More

by maggimformoh
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
Mar 06, 2024 -

Toyota of Des Moines responded

Thrilled you had an awesome experience! We strive for prompt, efficient, and excellent service. Thanks for choosing Toyota of Des Moines!

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