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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,675 Reviews

3,676 Reviews of Toyota of Des Moines - Service Center

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May 15, 2024

Best dealership in town and I feel I can trust them. They always do a fantastic job and don’t make useless recommendations. More

by tcharlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our honest recommendations and fantastic service. Thanks for choosing Toyota of Des Moines!

May 15, 2024

I think that was nice. Good service also the Toyota sent me the inspection of my car which I loved it More

by naweedmohabati828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

At Toyota of Des Moines, we strive to provide excellent service, and we're thrilled you loved the inspection video. It's a great way to stay informed about your car's health. Thanks for choosing us!

May 15, 2024

Always scheduled well and I am always aware of what is needed on my car during my service. More

by dthatcher10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2024 -

Toyota of Des Moines responded

Thanks for recognizing our commitment to clear communication and scheduling at Toyota of Des Moines! We appreciate your business.

May 14, 2024

Toyota always does a great job. A little expensive for me being on a fixed budget but coupons help. I’d recommend them. Thank uou More

by CUNNINGHAMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We truly appreciate you choosing Toyota of Des Moines and recommending us! We understand service costs can impact budgets, and we're glad our coupons helped.

May 14, 2024

Emily was very efficient and explained everything they would be doing. Tech sent video and I was in and out quickly More

by clm8000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We're thrilled to hear you had a great experience at Toyota of Des Moines! Emily's efficiency and clear communication, along with the technician's helpful video, sound like they made your visit smooth and informative. Thanks for choosing us!

May 14, 2024

They keep their schedule on time so I don't have to wait around, maintenance completed quickly More

by MARKGOLIGHTLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Debby Ellsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

Efficient service is our jam! Thanks for recognizing we keep things on schedule. We appreciate your business!

May 14, 2024

I'm on vacation from California and my car needed service. I was thrilled with the service. I especially liked the icare video. Being able to see what the technician was doing was great. I wish my us More

by judiroques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We hope your travels are amazing, and wish your usual dealership could measure up to Toyota of Des Moines! Thanks for choosing us!

May 14, 2024

Very prompt, personal, and professional service was received by me. My questions were answered in a timely manner. More

by CHAPLAINSTEVE75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We appreciate you mentioning our promptness, personal touch, and professionalism. Answering your questions quickly is important to us. Thanks for choosing Toyota of Des Moines!

May 14, 2024

Very pleasant appearing dealership and staff who are friendly and helpful. Got appointment in short time. More

by dalelschmitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We're thrilled you enjoyed the atmosphere at Toyota of Des Moines! Friendly and helpful staff are what we strive for, and we're glad we got you scheduled quickly. Thanks for choosing us!

May 14, 2024

Very good service. They called and checked on the work ordered before they started. Thank you for a fast great job More

by Rcjc6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024 -

Toyota of Des Moines responded

We appreciate your feedback! We're glad we confirmed the work order before starting and got you back on the road quickly. Thanks for choosing Toyota of Des Moines!

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