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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,676 Reviews

3,676 Reviews of Toyota of Des Moines - Service Center

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May 11, 2024

Quick and easy service. Travis said to expect 1 to 1.5 hrs. Completed in 50min. More

by VW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Des Moines responded

Thanks for taking the time to let us know how we are doing! We are delighted to hear that you had such a great service experience with us here at Toyota of Des Moines! We're pleased to hear that our team took care of you and that everything went smoothly. Please let us know if there is anything else we can do for you!

May 11, 2024

Good service,people is very kind I’ll be back and I’m going to recommend it. More

by tuchocolatito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Des Moines responded

What a testimony indeed! Thank you so much for the incredible words about our service department and thank you so much for your business! We hope to continue to see you at Toyota of Des Moines. Have a fantastic day!

May 11, 2024

Excellent service ,friendly, fast service, I would recommend Toyota to all friends and family, thank you for being kind More

by Charlesterrell322@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Henigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Des Moines responded

Thank you for the great feedback! We're very proud of our team and we love to hear shout-outs like this! We always aim to provide you with a five-star service experience at Toyota of Des Moines. Thank you for your business and we look forward to seeing you back again next time!

May 10, 2024

They always have been very friendly and good about explaining what they did to service my car. I was going to trade my car off and get a different one but couldn’t get me the Corolla Cross I wanted so More

by HARTZ.JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

This is exactly what we strive for. Thank you for choosing Toyota of Des Moines!

May 10, 2024

I have nothing but great things to say about Toyota of Des Moines. From the process of getting a new car to continued maintenance everything has been wonderful. They are so kind, knowledgeable, and willin More

by MIRANDA OVERBERGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

May 10, 2024

Have been very happy with service I’ve had done there. Would recommended Toyota to someone. More

by KOETZMANN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 10, 2024

I was very pleased with the free pick up and delivery service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in j More

by marmyduke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Toyota of Des Moines responded

Thank you for the review and for your kind words about our dealership! We are glad to hear that we have been able to provide you great service when you bring your vehicle in. We appreciate you choosing Toyota of Des Moines and we hope to see you again soon.

May 10, 2024

Very good for service , that why I had to see you again for every time More

by phuc pham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

We really appreciate you taking the time to share your rating with us. We look forward to your next visit!

May 10, 2024

Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that More

by mike.fulscher
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Your satisfaction is important to us so thank you for taking the time to share and help us improve.

May 09, 2024

The service tech was very helpful answering all my concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 10, 2024 -

Toyota of Des Moines responded

lease feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

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