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Toyota of Des Moines - Service Center

Grimes, IA

4.6
1,733 Reviews

1,733 Reviews of Toyota of Des Moines - Service Center

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May 10, 2024

Have been very happy with service I’ve had done there. Would recommended Toyota to someone. More

by KOETZMANN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks so much for sharing your experience with us. We hope to see you again soon.

May 10, 2024

Minor issue. I talked with Justin the week prior to my appointment to offer pics of the damage to give a heads up, so parts could be on hand. He assured me that More

by mike.fulscher
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thank you for taking the time to provide this valued feedback of your visit with us. Your satisfaction is important to us so thank you for taking the time to share and help us improve.

May 10, 2024

I have nothing but great things to say about Toyota of Des Moines. From the process of getting a new car to continued maintenance everything has been wonderful. They are so kind, knowledgeable, and willin More

by MIRANDA OVERBERGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

We appreciate you recognizing our good service, and thank you for choosing us.

May 10, 2024

I was very pleased with the free pick up and delivery service that Toyota provides. The brake pad repair was done in good time and cost was close to the estimate provided. Our car was returned to us in j More

by marmyduke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024

The service was started on time. And I was out in a bit over an hour which allowed me to make my next appointment. More

by gollihercj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Thank you for your positive feedback. Have a great day!

May 09, 2024

Always a great experience at Toyota. Great communication and enjoy paying on the phone. Thanks Justin! More

by dsmlibrarian1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Music to our ears! We're thrilled you found everything you needed with great people to help.

May 09, 2024

Clean organized and over plesant to be in the coffee maker is nice and clean aswell as the donuts in the morning are amazing 👏 More

by woodl1344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schulz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Glad it was quick, easy, and the facility impressed you.

May 09, 2024

The service tech was very helpful answering all my concerns. He explained the solution, showed me the bulletin and listened very well. The diagnostic team did what I asked. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
May 10, 2024 -

Toyota of Des Moines responded

lease feel free to reach out to us at Toyota of Des Moines for any future vehicle questions or services.

May 09, 2024

From out of town and place seemed to be fair. I would come again when in town More

by pdoetsch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Toyota of Des Moines responded

Thanks for choosing us!

May 08, 2024

Came in for an oil chains and some other work to be done on my Camry and inform me that it only been about 1500 miles since my last oil change dealerships would’ve just went ahead and change the oil and cha More

by shortacus57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Toyota of Des Moines responded

Perfect! We appreciate you recognizing our good service, and thank you for choosing us.