Toyota of Des Moines - Service Center

It is very professional and trustworthy . We will go back and recommend it to others We will go back and recommend it to others More

1. Always Professional 2 Very through when going over your car. 3. service manager always tells you what is wrong with your car. 4. how long it will take to fix it and how much 5. And they are your car. 3. service manager always tells you what is wrong with your car. 4. how long it will take to fix it and how much 5. And they are usually accurate on how much it will cost. I find everyone always very helpful, and they let you know when you need to maintain your car by texting you. I have always taken my car to the dealership to be worked on since the day I bought it brand new. More

My service was easy and quick as always. But special shout out to Gabe. That kid is so personable and professional That is exactly who you want representing your business. But special shout out to Gabe. That kid is so personable and professional That is exactly who you want representing your business. More

My experience at Toyota of Des Moines was excellent as usual. I have never been disappointed. usual. I have never been disappointed. More

The service was outstanding but the price looks like high as compared to the other dealership as compared to the other dealership More

I appreciate the service department and Ian always finding a time that works for us to get a car serviced. Ian is very honest and reliable. finding a time that works for us to get a car serviced. Ian is very honest and reliable. More

My oil change was done within a half hour this time. Normally it takes 1-2 hours, so we left to watch basketball, 3pm on Friday. We arrived close to 6, and my car temp was set at 40 degrees, fan fu Normally it takes 1-2 hours, so we left to watch basketball, 3pm on Friday. We arrived close to 6, and my car temp was set at 40 degrees, fan fully on, and my seat adjusted so much I still can't find a good spot for it. I understand adjusting things, but this was ridiculous. Hence the 4/5 rating this time. More

Normally oil change experience is fine. This time when I left the air conditioning was turned on blowing as hard as it could, the temperature had been turned all the way down, and I couldn’ This time when I left the air conditioning was turned on blowing as hard as it could, the temperature had been turned all the way down, and I couldn’t find my keys. I pulled over and searched the whole car and I finally found them tucked under the front seat. I’m not sure how that happens, but it felt deliberate. More

Very good - Gabe Naylor was very professional, polite and respectful. He is a real asset to Des Moines Toyota service dept. respectful. He is a real asset to Des Moines Toyota service dept. More

As I arrived for my appt, I was met with a young gentleman to inquire about my car issue. He listened, had me go to the lounge, until my car was assessed and adjusted. All was fixed and I was on my gentleman to inquire about my car issue. He listened, had me go to the lounge, until my car was assessed and adjusted. All was fixed and I was on my way 2 hrs later. I was satisfied with the professionalism and the service! More