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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,353 Reviews

3,353 Reviews of Toyota of Des Moines - Service Center

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March 22, 2025

I was in and out very quickly. The device department was very good and helpful More

by Rjweiler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Everyone was friendly and it was a fairly quick trip. I'll probably be back. More

by LEROQUE13
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Being greeted with a smile and a friendly voice is fantastic. The work was completed quickly. A great experience 😁 More

by CBREC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Pick up and delivery were on time. Payment system works well. However I don’t understand after multiple requests to change the preferred phone number no one can accomplish this sim More

by Val
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donald Duck
March 21, 2025

Definitely a good experience at DSM Toyota in Grimes this week. From the person scheduled my appointment, to the greater in the garage to the tech everyone was informative and friendly. I really like More

by Randy P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Bergeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Being new to the area, this was my first time visiting this dealership for service. Chris in service was very nice and friendly. The process was very smooth and I appreciated the mechanics video describin More

by maryneal3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in service
March 21, 2025

Efficient. Easy. Professional. Friendly. Just fantastic service I was treated like a valued customer and felt seen as a person. More

by robertharveyespe
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
March 21, 2025

I trust this dealership with servicing my rav4. My appointments are easy to setup and are done quickly. More

by sjmattly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 21, 2025

Great service. One time as stated. Comfortable waiting area Concern for the maintain. of the car Would recommend More

by coserj72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave. in service
March 21, 2025

My truck went in on a Tuesday and on Wednesday afternoon whole motor changed. The whole crew was great. They informed me on everything will definitely go back. More

by GREG.BOWER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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