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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,493 Reviews

3,493 Reviews of Toyota of Des Moines - Service Center

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April 22, 2025

Didn't seem to have to wait very long. We got in very quickly and got out just as fast More

by joycepeck29
Recommend Dealer
Yes
Employees Worked With
Jose
April 22, 2025

Chris was very helpful and kept me appraised of what was going on with my car More

by doris10
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
April 20, 2025

It went well, with no surprises. My van is important to me since it has a ramp for my power wheelchair.. so I rely on your service dept to keep it running well. More

by d.kolmer
Recommend Dealer
Yes
Employees Worked With
Blake..
April 20, 2025

Great service. The car service was completed even before the expected time. There was sales pressure. More

by dbhattra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Proactive from the first. They worked to get us in on a busy evening and our in less then. 2 hours. More

by purlycat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Communicated well and responded to a changing situation. Did a thorough job. Feel we can trust the work done More

by SABAR128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

Never. Answer call never take the time to call me back after 3 call plus More

by ktracho1986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The service is excellent and fast. The staff is friendly and very knowledgeable on specific issues. More

by JANETHCOLINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Galvin
April 19, 2025

All right Second time having to wait on my recall to be done and have to make another trip now to Grimes to have it finished! Not too happy about that as gas isn't cheap! Is that good ?? More

by MICHELLE.WESSEL69
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Davis
April 18, 2025

Toyota Of des moines did a great job on our mini van very courteous and pleasant More

by rex.r.kelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
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