3,498 Reviews of Toyota of Des Moines - Service Center
I had a pleasant experience when I went in to have my oil changed. When I bought my tires there recently, the representative Justin was very argumentative, and rude. He basically told me that I didn’t know h changed. When I bought my tires there recently, the representative Justin was very argumentative, and rude. He basically told me that I didn’t know how to purchase a vehicle, or know how to read a contract agreement, even though I have purchased three new Toyotas in the last 12 years. My experience with him was something else, he just kept talking arrogantly, boisterously, and very condescending, like he was looking for a fight or an argument. Toyota should not let this kind of person represent in anyway ,shape , or form , for it will drive customers away away, like it did myself. More
Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! They met my emergency needs keeping me informed of the whole process! More
Great communication and efficiency. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. More
Prompt, pleasant. Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button More
Very professional. Fast and affordable. Really appreciate the video and all the details the service tech provides. Fast and affordable. Really appreciate the video and all the details the service tech provides. More
Debbie was so awesome! Very knowledgeable and so helpful with all my questions! Just a really nice person! Very knowledgeable and so helpful with all my questions! Just a really nice person! More
Ian Davis has always provided prompt, professional service & the work by Toyota technicians has been thorough. I chose Toyota of DSM to service my Lexus as Willis Automotive was very disappointing. I service & the work by Toyota technicians has been thorough. I chose Toyota of DSM to service my Lexus as Willis Automotive was very disappointing. I was very glad to get a Camry to keep using Toyota for car service! More
Great service and saved me time and money. The service man was very honest and told me I wasn’t due for an oil change yet. The service man was very honest and told me I wasn’t due for an oil change yet. More