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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,469 Reviews

3,469 Reviews of Toyota of Des Moines - Service Center

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April 04, 2025

Dealership has a clean and origanized appearance. Service department seems to have a smooth flow in operation. More

by ERICP42271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Excellent job Ian! Thanks for reviewing the diagnostics with us. The tires are getting rotated. More

by Mattclang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

Fantastic service, courteous . Found my problem corrected it and the car drove like a new vehicle again. More

by DOCHIRSCHY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

I was greeted immediately and they had my car done within 45 minutes. Great customer service! More

by Bncanham
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabe Naylor
April 03, 2025

They got our Grand Highlander serviced quick, easy, and reliable. Thanks yall. The video is also great for me to see! More

by MEGLIMA333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

Simple and easy check-in process. The turnaround was much quicker than I thought it would be, and I appreciated getting the video of the walk through of the vehicle. More

by lisamshipley1
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
April 03, 2025

Quick, efficient and reasonable Good coupon deal, comfortable waiting area and very, very clean restrooms. More

by matt.humphrey1
Recommend Dealer
Yes
April 03, 2025

Quick and easy. Professional, courteous, hospitable and competent. Toyota of Des Moines is my go to service department. More

by matt.humphrey1
Recommend Dealer
Yes
April 03, 2025

Quick, easy, friendly! Took care of my problem and had me on my way in no time. Thanks! More

by cameron.cooper95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2025

This service department went above and beyond anything I expected. Was treated with respect. All questions were answered in a way that I could understand. More

by BARBZAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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