Toyota of Des Moines - Service Center

GLAD TO GET THE ISSUE WITH THE nAV/rADIO TAKEN CARE OF I WAS GLAD TO FINALLY GET THE ISSUE WITH THE NAV/radio TAKEN CARE OF THAT I HAVE HAD SINCE I BOUGHT THE VEHICLE. EACH TIME I TOOK IT IN, I WOULD SAY S I WAS GLAD TO FINALLY GET THE ISSUE WITH THE NAV/radio TAKEN CARE OF THAT I HAVE HAD SINCE I BOUGHT THE VEHICLE. EACH TIME I TOOK IT IN, I WOULD SAY SOMETHING AND THEY SAID THEY CHECKED IT OUT AND DID THIS OR THAT, AND THE PROBLEM SHOULD BE TAKEN CARE OF, BUT IT NEVER DID. THE ISSUE KEPT HAPPENING AND WAS GETTING WORSE. THEY SAID THEY WILL REPLACE THE RADIO/navigation system THIS TIME. More

Personal review There is a reason for driving an hour twenty minutes to get service from Toyota of Des Moines. Not only is the high quality of the mechanics a certain There is a reason for driving an hour twenty minutes to get service from Toyota of Des Moines. Not only is the high quality of the mechanics a certainty, but the personal contact of the customer care personnel makes for a positive experience. More

Service Department The service department was excellent 4 tires and full brakes were done in the time estimated Lucas Huffman kept me informed. Also, the shuttle serv The service department was excellent 4 tires and full brakes were done in the time estimated Lucas Huffman kept me informed. Also, the shuttle service was a great perk. More

A1 care & service I have used the service department for all of my vehicle needs since it’s purchase in 2013. Everyone is courteous and I feel confident that my car is I have used the service department for all of my vehicle needs since it’s purchase in 2013. Everyone is courteous and I feel confident that my car is in good hands. More

Great service! I took my Rav4 in for the 50,000 mile checkup. It is running great and other than changing the oil, nothing needed to be done! I took my Rav4 in for the 50,000 mile checkup. It is running great and other than changing the oil, nothing needed to be done! More

Great service We have purchased multiple cars over the years from Toyota of Des Moines, and we always appreciate the very professional and courteous service. We li We have purchased multiple cars over the years from Toyota of Des Moines, and we always appreciate the very professional and courteous service. We live 40 miles from the dealership, but it has always been worth the drive to get such consistently good service. More

Initial 5000mile Toyota Care service 2017 Toyota Highlander Excellent service with beginning to end as I waited for service completion and back on the road in less than 45 minutes. Service advisor, Andrew Mersc Excellent service with beginning to end as I waited for service completion and back on the road in less than 45 minutes. Service advisor, Andrew Merschman very personal and professional. More

W O W !!! The service was great. The gentleman greeted us and mentioned our plate. He explained what was going to be done. Asked us if we had any quest The service was great. The gentleman greeted us and mentioned our plate. He explained what was going to be done. Asked us if we had any questions or concerns, and then said Thanks and directed us to the waiting area. Very pleasant. Waited a short time, came and advised how the car was checked out and then informed us the car eas waiting for us. We paid the bill, got a free car wash, and then on to hone. What a pleasant visit, and the tech was great. Keep up the good work!! Laura Rushin (Owner of my beautiful Lexus) More

Oil change In and out in under 20 minutes. Efficient process. Pricing higher than others. Better than past service experiences - would use more often if pricing In and out in under 20 minutes. Efficient process. Pricing higher than others. Better than past service experiences - would use more often if pricing were consistently competitive. More

Great experience Toyota of DSM always delivers quality service at a great value. Cass Cupp and Justin Madison do an excellent job as Service Advisors. I appreciate t Toyota of DSM always delivers quality service at a great value. Cass Cupp and Justin Madison do an excellent job as Service Advisors. I appreciate their attention to details. More