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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,613 Reviews

3,613 Reviews of Toyota of Des Moines - Service Center

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March 22, 2025

As I arrived for my appt, I was met with a young gentleman to inquire about my car issue. He listened, had me go to the lounge, until my car was assessed and adjusted. All was fixed and I was on my More

by 2015.GLORIAC
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Pick up and deliver service makes it so convenient for me. They send video of maintenance work showing me service points to watch for upcoming repair work. They call if they find anything that needs to be More

by Wam&Ampm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

As always, ease of service, courteous and professional. All around, top rate maintenance for my Toyota.. More

by Kerux5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Everyone who works at Toyota of Des Moines is congenial and helpful. Just recently, when I incorrectly went to the parts dept. counter to pickup my car after being serviced, the helpful gentleman working t More

by SYDNEYANNA6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Cornelison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Cash
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I travel for work , so I visit Toyota dealerships all over the US. Toyota of Des Moines is hands down the BEST service I have ever had. Alex Consuelo and Nick (Technician) were great to work with. More

by kari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Consuelo
March 22, 2025

The video of the technician doing the 5,000 mile service inspection was a nice way to see what was checked and/or needed attention. More

by MBFINK08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Service was on time effici'm the problem fixed. The problem got me out in a timely fashion.I will return . More

by JIMMYCONNIEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

I was in and out very quickly. The device department was very good and helpful More

by Rjweiler11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Everyone was friendly and it was a fairly quick trip. I'll probably be back. More

by LEROQUE13
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Being greeted with a smile and a friendly voice is fantastic. The work was completed quickly. A great experience 😁 More

by CBREC58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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