Toyota of Des Moines - Service Center

H E did not care and told me so. He had parts replaced that did not fix my FJ.!Then went in to say he should of billed me for both high dollar parts upfront. He smirked and told he d He had parts replaced that did not fix my FJ.!Then went in to say he should of billed me for both high dollar parts upfront. He smirked and told he did not care about my opinion when I asked him if he guessed wrong and he should not bill me for both parts. He charged me for a diagnostic test that was to tell us the issue but was wrong,. I told I would not be back anymore and he smirked and told me that's fine!!! Worse service from Toyota in 30 years. It was handled very poorly . More

Excellent service friendly staff Loved the coffee and donuts No long delay in and out donuts No long delay in and out More

Jose is a hard worker and always kind to the customers. It's nice to see a familiar face every time I bring my vehicle in for maintenance It's nice to see a familiar face every time I bring my vehicle in for maintenance More

Fast and efficient. My experience at Toyota of Des Moines was fast, informative and efficient. It went smoothly. My experience at Toyota of Des Moines was fast, informative and efficient. It went smoothly. More

The dealership came and picked up my car from my driveway, did the service quickly, and returned the car all before I had to pick my kids up from school. I'm extremely appreciative and impressed. Th driveway, did the service quickly, and returned the car all before I had to pick my kids up from school. I'm extremely appreciative and impressed. Thank you for making it so easy for moms with kids! More

The most organized efficient service Always well taken care of Friendly and courteous staff The best care of Friendly and courteous staff The best More

Staff are very friendly, And also the environment is very comfortable. I also appreciate the coffee ?? machine and the Donut ??. comfortable. I also appreciate the coffee ?? machine and the Donut ??. More

They were very helpful and everyone went above and beyond. Especially the coffee maker lol. beyond. Especially the coffee maker lol. More

They diagnosed the problem quickly and were able to have it fixed the next day. We were very happy. it fixed the next day. We were very happy. More

Very professional and courteous Assistant listened to all of my concerns and worked to see they all were met of my concerns and worked to see they all were met More