Back

Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,419 Reviews

3,419 Reviews of Toyota of Des Moines - Service Center

Sort by
November 07, 2024

The service department has always been exceptional. Fast efficient and pleasant to work with. We have always had good service there More

by RENEEMARIE58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 07, 2024

Both Emily Wagner and her peer Blake both provided excellent service. Blake assisted by verifying why my check engine light was on and assured the issue that caused the check engine light was fixed pr More

by jwemswiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Great to deal with! Always know we will be taken care of with our Toyotas. More

by CMARRIOTT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

Personable employees, clean and welcoming facility, and careful and efficient service. The coffee was tasty, too. More

by DICKKOEPPLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

I used to live in Des Moines but now I live out of town. I like the service but I get lost every time I leave there so I’m going to start going to Ottumwa instead More

by barbara_57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2024

The drop off was quick and easy and they did a great job. Overall good service More

by carolynhunerdosse66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
November 05, 2024

Daniel, my service agent was helpful! Service work was completed in a timely manner. I appreciated the video review of the work done. More

by f_ferree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
November 04, 2024

They had good communication and fixed my car quickly and well and for a fair price More

by Ruth.conlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
November 04, 2024

Quick, efficient and thorough work on our car. Friendly and helpful customer service. We appreciate the coffee while we wait. More

by ECrncevic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2024

They are professional and thorough. Appreciate the high level of communication throughout the service appt. More

by NEHEIS1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
86
...