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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,415 Reviews

3,415 Reviews of Toyota of Des Moines - Service Center

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October 26, 2024

Did a good job on the oil change and I appreciate Gabe keeping me informed. More

by DAVE.VANDERWERFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

He was very helpful and knowledgeable. A pleasure to work with. I will keep using Toyota. More

by golfaltoona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I appreciate the customer service by the service technician. Thank you for your assistance. See you next time. More

by CUCREEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

I always get good service. I love my Prius. I plan to buy another Prius in the future More

by itsalindathing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Quick. Friendly. Well done. It is always a joy to deal with thorough and competent individuals. More

by RYOUNGER35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Service advisor was not clear on communication and took a significant amount of time for an oil change More

by esaidat
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
October 25, 2024

First time to Toyota of Des Moines personnel were friendly and helpful I like the video showing what inspections they did on the car and it only took about an hour for the oil change and filter More

by boco1mato
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2024

Quick response, knowledgeable, upto task and friendly. Explained everything i needed to know in a layman's manner. Kudos to toyota des moines grimes More

by kaifakaifa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Ian Davis and the Service Professionals at Toyota of Des Moines are Top Notch Friendly Professionals Who get the Job done right the first time ! I highly recommend Ian and his Crew ! More

by PH CIB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Johnston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Amodeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2024

Expected more based on experience w/ Toyota. Bad enough that I had to wait 6 mos. for the car, but then dealer cut trade-in car value by $1k. Moreover, same price cut wasn't applied to new car t More

by DMPFOUST
Recommend Dealer
Yes
Employees Worked With
Ryan McClanahan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cornelison
3.0
This rating includes all reviews, with more weight given to recent reviews.
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