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Toyota of Des Moines - Service Center

Grimes, IA

4.6
3,862 Reviews

3,862 Reviews of Toyota of Des Moines - Service Center

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February 09, 2025

The service department team is friendly, efficient and communicates well. The video walk-around done by the technician is very cool and appreciated. My car is always clean when they're done with it More

by KDAY1268
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2025

Ian was fantastic as always! The service was very smooth. The GM was also terrific. More

by KRISTINJORGENSONINTERIORS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JP Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Fast and professional, they don't oversell but give you great advice on measurable data and that's exactly what i want More

by carla_vanzuuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

Toyota of DM picked my car up and returned it after a thorough check up. More

by MAJOST4664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2025

It is not easy for making services available through online. Other things are not bad. More

by mahananda.ghimirey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emily Wagner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Naylor
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I was surprised to have to wait 2 hours for an oil change, tire rotation and cabin filter.... The cabin filter was suggested by the service representative after one hour and after I agreed to that, it More

by mathteacher365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Went there for routine maintenance. They were ready on time and were courteous and finished in a reasonable time. No surprises and well done. More

by CRAIG.MARILYN.M
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Wagner
February 05, 2025

Every time we have taken our company vehicle to your dealership it has been a great service More

by RLMIKESELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Wagner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I’ve been buying Toyota’s since 1975. Why?…quality! Why this shop, honesty, integrity and quality. I now live near Winterset and tried to save some miles by having a local shop do mainten More

by sblackdsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Madison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The folks out in the shop!
February 04, 2025

Always friendly and courteous. Really helps out that they can pick it up while I’m at work and bring it back to me so I don’t have to spend a day off sitting there waiting More

by MAFROG69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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