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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

September 12, 2022

Agent was very helpful and ensured that he covered all aspects of the contract and what we were to expect. More

by abigail.pastrana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joao Kim, Vincent Dinh
Sep 14, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 11, 2022

Kevin Velasquez was very helpful and knowledgeable. He was able to get me the car I was looking for in a short time. With cars in demand and low inventory, some other Toyota dealerships I spoke with an More

by LR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez
Sep 13, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

September 07, 2022

Thank you Danny for assisting me with my simple request! ! Much appreciate it! -Chris Figueroa More

by Christopher Figueroa
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 05, 2022

Nice people there they are friendly they explained everything.Igor my truck on Monday my truck was clean just waiting for me More

by Victor
Friendliness
Recommend Dealer
Yes
Employees Worked With
Frank Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

September 03, 2022

Erick is professional and very respectful. He makes everyone feel welcome and valued when visiting the dealer. More

by Yandiry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
Sep 07, 2022 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Toyota of Downtown LA Team

September 02, 2022

It was fast and better service this time compare to next time. Toni is very nice and shutter service helped a lot. More

by Tkhword11365
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write about your experience with us! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 29, 2022

The salesperson who coordinated with me was super fast, efficient, communicative, and very amiable. I enjoyed his professionalism and friendliness. He knew what I was looking for and he contacted me when t More

by E.SPINOZA.FREN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person
Aug 31, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

August 28, 2022

I have gone for service at the Down Town Toyota Dealer twice. I was greeted by Delia Herrera-Garcia both times. She is a great asset to the DTLA Toyota service department. Very knowledgeable and polite. S More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera Garcia
Aug 30, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review, Joe! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 28, 2022

They have many cars to choose from, great attention, pleasant place, I would recommend it without hesitation. More

by carlosjean77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yessica
Aug 30, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

August 28, 2022

Lack of knowledge Don’t work with your budget Can be rude Have issues with my car after taking for service More

by MARTINEZDANIEL182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
2.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Toyota of Downtown L.A. responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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