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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,848 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,848 reviews

August 19, 2022

Friendly service and it was pretty good. The delivery was fast as well and they even gave me a quick course of how to drive a manual car More

by John
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin, Sean
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Aug 22, 2022 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

August 18, 2022

Everything went well since the beginning we got there customer service to the Maxx thank you More

by JSUAREZ6790
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha internet sales person real jice
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Aug 22, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

August 16, 2022

Jimmie Saucedo was my service writer. He treated me great. Awesome service! Awesome customers treatment! Definitely will recommend my friends and family here. Marco Hernández was also ver More

by Elmuekavilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco Hernández
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Aug 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 15, 2022

Alejandro was super helpful I was able to buy two cars and it was fast More

by Pattydcm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

August 13, 2022

Jih Su has made my experience a great one each time I conduct business with him! More

by alwayz_juarez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jih su
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Aug 16, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

August 11, 2022

Dwayne Harris gave excellent service! He payed attention to details and answered all my questions. More

by La Vada Miles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Harris
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Aug 15, 2022 -

Toyota of Downtown L.A. responded

Hi La Vada Miles and thank you for your kind words. We are very happy to hear that Dwayne was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

August 11, 2022

Since I taken my Tacoma to this dealer it has met my expectations. They are very quick and know how to fix your vehicle in a timely manner.Thank you More

by FERNANDOMARTINEZSM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2022 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Aug 16, 2022 -

FERNANDOMARTINEZSM responded

Thank you very much. Receiving a response from you, guys makes me feel apart of the Toyota family. So far, everything I've asked for have been met. You guys make a great team. Ill make sure to visit often and bring a friend with me to allow them to see and experience the wonderful magic that goes on in the company.. Thank you for the great loving experience.

August 11, 2022

Great customer service! Very knowledgeable and informative. Was able to answer all questions pertaining to Prius. More

by TERISHIA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Report | Print
Aug 15, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Toyota of Downtown LA Team

August 11, 2022

I was impressed by thoroughness in explanation, efficiencies and Everyone there’s courteous towards us. More

by LPANG4976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
Report | Print
Aug 15, 2022 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

August 10, 2022

The whole place was pretty disorganized and I was told to wait for some half an hour after my scheduled appointment but when my saleswoman Martha got to me she was pleasant knowledgeable and helpful. I sugge More

by ITAMAREDELMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha
Report | Print
Aug 12, 2022 -

Toyota of Downtown L.A. responded

ITAMAREDELMAN, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Toyota of Downtown LA Team

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