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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

July 26, 2022

Outstanding experience at Toyota of DTLA service department. Work completed ahead of schedule and at a great price! Thanks to service advisor Toni Hernandez. More

by ac83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 25, 2022

Jimmie Saucedo THANK YOU SO MUCH! Great customer service! Very professional and fast turn around More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Toyota of Downtown L.A. responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2022

Excellent and quick service. I had to spend more than my budget allowed but they have Payments option lender More

by nelson orellana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 22, 2022

Toyota of Downtown L. A. is one of the most smoothest, clear, direct and painless dealerships I’ve ever been too! From the moment of arrival to delivery everything was exce More

by IVAN.NAVARRO0605
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denis Ruiz, Ruben Quinteros
Jul 26, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

July 15, 2022

Good service and professionalism. Car felt good driving afterwards. Would recommend to family and friends. Friendly workers. More

by Christian71393
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacqueline Hercules
Jul 19, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 10, 2022

It is generally kind, and all conditions for futurehelp are suitable. And it is easy to communicate because there is a Korean dealers. More

by econo97plus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Jul 12, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

July 08, 2022

Maria arroyo was great. She responded quickly, even on her off day to let me know my part came in. Quick service; I’m happy More

by Michael T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 06, 2022

There are vert helpful and explain everything about the car and things to do.Very easy to get the car that i want.very satisfied. More

by Gilbert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martha and wil in finance
Jul 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

July 04, 2022

Some of the representatives need to learn the real meaning of customer service. Edgardo perez needs more patience with customers. More

by ana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo perez
Jul 06, 2022 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 03, 2022

The first guy was great but when two others came over they were very pushy and talk down on you and make you feel as if you should be grateful for them because they’re doing you a favor when in reality t More

by SGILVELASQUEZ1219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/a
Jul 06, 2022 -

Toyota of Downtown L.A. responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Toyota of Downtown LA Team

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