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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,850 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,850 reviews

March 16, 2022

I love Toyota of Downtown because always help me to get the car that I want. More

by DRAANLOZA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Natividad
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Mar 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 16, 2022

Process was fast and easy best car buying experience ever for me truly top notch service!! More

by Alberto_soltero86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Suh
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Mar 18, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 15, 2022

The best ever! !!!! I love my experience I would recommend to everyone thank you so much More

by AMBERRA48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Velasquez, Jorge Sanchez
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Mar 17, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 12, 2022

Excellent service, very professional and great alertness from the staff, wanna take the time to thank Delia Herrera-Garcia for her help! More

by Rodolfot555791
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delia Herrera-Garcia
Report | Print
Mar 15, 2022 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 09, 2022

Pésimo servicio se tardaron 4 horas por un cambio de aceite no se los recomiendo More

by 20freddychavez14
Customer Service
Recommend Dealer
No
Employees Worked With
Delia herrera. Una estrellla
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Apr 05, 2022 -

Toyota of Downtown L.A. responded

Esta no es la experiencia que queremos generar, Freddy. Por favor communiquese con nosotros para solucionarla juntos. Sinceramente, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Apr 06, 2022 -

20freddychavez14 responded

Lo vuelvo a decir el servicio para los vehículos es lo más pésimo como creen 4 horas para un cambio de aceite y si no reclamo me dejan como 5 horas

March 05, 2022

Amazing customer service skills. I am very please for the attention. Keep with good work More

by hgm11784
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for the feedback! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 05, 2022

Service was excellent they changed everything under warranty but wait time was extremely long. Service advisor apologized for wait time More

by donsal01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose lopez
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Mar 08, 2022 -

Toyota of Downtown L.A. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Mar 09, 2022 -

donsal01 responded

I hope Toyota of downtown will give me senior discounts when available every little bit helps alot

Mar 09, 2022 -

donsal01 responded

I hope Toyota of downtown will continue to give me discounts and excellent service when available 🙏

March 04, 2022

Excellent service and they helped me everything for I can take the car the same day. More

by Gael
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Felipe
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Mar 07, 2022 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 04, 2022

I was looking for a new car and I got what I paid for at Toyota. More

by Billy Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado, Lenin Calero, Jimmy Choi, Michael Briseno, John Castro, Christopher Cokonis
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Mar 08, 2022 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 03, 2022

Toyota of Downtown L. A. Es el mejor tiene personal muy profecionales muy amables y están dispuesto a ayudar More

by ricardo577030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia
Report | Print
Mar 07, 2022 -

Toyota of Downtown L.A. responded

¡Sus excelentes comentarios realmente nos alegraron el día! ¡Le agradecemos por adelantado por compartir su experiencia con otros! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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