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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

October 06, 2021

Nice professional staff Quick decision regarding the Nice professional staff Quick decision regarding the price. Good location Nice design and show room More

by LEO.SOKOLOVSKY13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales
Oct 08, 2021 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 06, 2021

I have tried contacting them but I don’t get any answers or call backs More

by M312PEREZ
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember there name
Oct 11, 2021 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

October 05, 2021

Best costumer services from the sale person I am happy with my car is really good More

by Jiris3@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgardo Perez
Oct 06, 2021 -

Toyota of Downtown L.A. responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

October 05, 2021

Me parece buena compra aunque un poco caro un poco altos los pagos y el enganche More

by David Miramontes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2021 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, David Shin - General Sales Manager - dshin@dtlamotors.com

September 30, 2021

The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! More

by BRISA.RIVERA64
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Alvarado, Lenin Calero, Jimmy Choi, Brandon Graham, Michael Briseno, John Castro, Christopher Cokonis
Oct 04, 2021 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

September 30, 2021

Buying a car is difficult Toyota of Downtown just made it easier. Thank you for your help. More

by AYALASINDY12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Castro
Oct 04, 2021 -

Toyota of Downtown L.A. responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

September 30, 2021

They are honest and Professional I appreciated those They are honest and Professional I appreciated those guys working on Internet sales. I thank for my best service satisfaction! More

by BROOKZELEKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Paul Silva
Oct 04, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

September 29, 2021

No quede satisfecho por la persona no fue muy eficiente le faltó la explicación de More

by JUSROS75
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Xiomara sales person
Oct 04, 2021 -

Toyota of Downtown L.A. responded

Lamentamos que haya tenido una mala experiencia. Sinceramente, David Shin - General Sales Manager - dshin@dtlamotors.com

September 23, 2021

My family has been coming to this exact Toyota since I was very little. Julio is our salesman and I didn’t trust anyone else but him to sell me a Toyota. 👍 More

by cynthianajarro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio in sales
Sep 24, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

September 23, 2021

Though the Service Department at Toyota of DowntownLA is currently experiencing serious communication problems, it was great to have Dwayne as my service representative. He is smart and understands the mean More

by CARYNO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne, Michael Briseno, Christopher Cokonis
Sep 27, 2021 -

Toyota of Downtown L.A. responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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