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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,852 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,852 reviews

September 07, 2021

Las personas son muy atentas explican bien lo que significa todo el contrato, y no te for san a llevarte o a comprar algo que no quieres muy bien personal eficiente, no perdí tiempo con ellos felicid More

by Leidi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin, departamento de ventas y Aurelio el que cierra los contratos
Sep 09, 2021 -

Toyota of Downtown L.A. responded

Gracias por el comentario entusiasta. Estamos orgullosos de nuestro servicio al cliente y hacemos todo lo posible para que nuestros clientes se vayan felices. Cuídate. Sincerely, Aman Abraham- General Manager

September 07, 2021

first time buying a car and the service was amazing everyone was really nice and helped us get a great deal! thank you so much toyota!! More

by SANTOYOALEXX21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Aman Abraham- General Manager

September 05, 2021

I’m a returning customer, Oscar Sorto provided me with an Amazing customer service, very professional and knowledgeable. I’ll definitely go back to him for my next car purchase. More

by ROLN2ERRN@Yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Sorto
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Aman Abraham- General Manager

September 04, 2021

Great experience with the sales rep. Very straightforward and prompt service. We were in and out with our vehicle in less than 2 hours. We bought 2 cars with the same rep. More

by Rhe_arrrhe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Silva
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. David Shin - General Sales Manager - dshin@dtlamotors.com

September 04, 2021

It’s a good place to go look at cars and buy one they have good deals and they help u out good.good dealerships More

by EDWINMERID15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. David Shin - General Sales Manager - dshin@dtlamotors.com

September 03, 2021

Provided outstanding customer service. Took the time to discuss all aspects of our new car. Very friendly sales staff, no pressure deals. Found the car for us. More

by EJHAWKEE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcos Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Aman Abraham- General Manager

September 03, 2021

Good service all the time.and very nice people Good Good service all the time.and very nice people Good salesman and good deal to purchase a new Toyota Tacoma and new Toyota Camry for my wife More

by ERNESTOPER62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. David Shin - General Sales Manager - dshin@dtlamotors.com

September 03, 2021

Awesome dealership, pretty big, well organized and clean. Great looking lady’s and friendly. Great experience and great people for being a first time buyer. More

by AlbertobrcC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Xcholli
Sep 08, 2021 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! David Shin - General Sales Manager - dshin@dtlamotors.com

September 03, 2021

Muy exelente dealer estoy muy satisfecho con mi compra y muy exelente personal lo atienden muy bien a uno desde que uno esta en el dealer aclararon mis dudas que tenia por ESO TOYOTA DOWNTOWN ES MI DEALER G More

by Juan Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Gracias por sus maravillosos comentarios. Siempre nos esforzamos por satisfacer las necesidades de nuestros clientes sin importar la situación. No dude en hacernos saber si tiene alguna inquietud sobre su vehículo. Sincerely, Aman Abraham- General Manager

September 03, 2021

I went in on Friday evening to see the car. It was mine by Sunday afternoon. The whole process was easy and quick. I spent 3 hours there from start to finish the day I purchased it. Jin, Oscar, & Esther we More

by SARAHMARIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar, Esther, Jin
Sep 08, 2021 -

Toyota of Downtown L.A. responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Aman Abraham- General Manager

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