Back

Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,837 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,836 reviews

April 15, 2021

I had service for my Toyota 4RUNNER yesterday for which I was extremely satisfied. Erick Cordova (Assistant Service Manager) was as usual highly professional, well informed and communicative. More

by Abrahamsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erick Cordova
Apr 19, 2021 -

Toyota of Downtown L.A. responded

Abraham, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Apr 19, 2021 -

Abrahamsamuel responded

My email address is: abrahamsamuel@att.net

April 15, 2021

Horrible they were unprofessional crooks and that’s being nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you More

by YOUNGYOBABY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Esperanza Romero
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Arroyo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Herrera Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aman Abraham, Michael Briseno
Apr 19, 2021 -

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

April 15, 2021

Everything was executed perfectly. Javier did everything he could to get me what i needed and Jason helped me with the payment and final paperwork. More

by JAKEONANDROID
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
1.0
This rating includes all reviews, with more weight given to recent reviews.
Toni Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ricardo Rodriguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier (sales), Jason (finance), Francisco Alvarado, Richard Natividad
Apr 19, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 14, 2021

David Shin, Esther Zhang and Eddie Rosales are a great ambassadors for Toyota. They made buying a Toyota a true pleasure. I would tell everyone to deal with these three when looking for a Toyota. They des More

by JTAKCAMARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Herrera Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 08, 2021

Great experience from start to finish. Sales professional, Hank Brautigam was amazing. He was very knowledgeable, helpful and made the car buying experience so easy. Thank you for having such More

by BBRAUTHIGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Abraham
Apr 09, 2021 -

Toyota of Downtown L.A. responded

We love hearing about customers who have a great experience and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose us for your automotive needs. Please feel free to contact us if you have any questions on your new vehicle. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 07, 2021

Ji Su is just incredible. He will be the only person I will be getting future trucks from for years to come. He had everything prepared before I even got there. It was a matter of signing papers and I w More

by nmazza1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ji Su
Apr 09, 2021 -

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! David Shin - General Sales Manager - dshin@dtlamotors.com

April 06, 2021

Jin Chun was very helpful and knowledgeable. Got a used car Honda Civic 2017 sports touring for a great price. Thanks for all the help. More

by BRESCALANTE24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Chun
Apr 08, 2021 -

Toyota of Downtown L.A. responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again.

April 05, 2021

Great Experience.....Will be my Service Advisor for years to come great job... Alex was very helpful . Had my vehicle ready at the time he promised More

by Fandodger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2021 -

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 03, 2021

Very satisfying with treatment and opportunities to decide. Esther was amazing and very patient and delicate...smooth should have more women doing the sales, since women rules families and coming from More

by PROHEALER.MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whang Esther
Apr 06, 2021 -

Toyota of Downtown L.A. responded

Thank you for the glowing review. We take pride in our customer service and do whatever we can to have our customers leave happy. Take care. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

April 02, 2021

Jimmy Choi was very knowledgable and helped us a lot during this process. Everything went smoothe and as planned. Highly recommend! Thank you again Jimmy! More

by valuu84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Choi
Apr 05, 2021 -

Toyota of Downtown L.A. responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, David Shin - General Sales Manager - dshin@dtlamotors.com

...
132
...