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Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,737 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,737 reviews

October 31, 2018

Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after More

by BIZABETH895
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Ramirez, Jose Banuelos, John Castro, Julio Garcia
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, Chris Cokonis - Service Manager

October 30, 2018

Customer servuce Toni Hernandez was great, he took care of my vehicle needs and they finished serving my car in the time frame we agreed on. Very professional personal More

by JOSE.MATEO83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Hi Jose! We're pleased to hear that Toni took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Chris Cokonis - Service Manager

October 30, 2018

Excellent service Everything am looking for I found here excellent service Elizabeth Cortez is so excellent person help me to much god bless her job I love toyota More

by leonardo.rodriguez76
Recommend Dealer
Yes
Employees Worked With
Kyoung Chun, Elizabeth Cortez, Aurelio Lopez
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Thank you so much for your feedback, Leonardo. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Elizabeth. Please let us know if we can ever help you in the future. Sincerely, David Shin - General Sales Manager

October 30, 2018

Thank you Jose was great and helpful! He was especially helpful with ordering my courtesy uber to and from the dealership. I would recommend him for future visi More

by jenncan89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose (helped me with my 10,000 service)
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Thanks for your outstanding review! I'm very happy to hear that Jose was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Chris Cokonis - Service Manager

October 30, 2018

Tacoma Service I am very satisfied with the great customer services that everyone provides. Even the mechanic was amazing. I had a question on regards to the service More

by LUPE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The mechanic please, don’t have his name
Oct 31, 2018 -

Toyota of Downtown L.A. responded

Lupe, thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Toyota of Downtown LA. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Chris Cokonis - Service Manager

October 29, 2018

great service fast..friendly.great service. when you go in..they greet you. they ask if u need help. they show u ur perfect car. then u go home very happy with ur p More

by ALEJANDROADAME81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Barrios, Aurelio Lopez, Oscar Sorto
October 29, 2018

Terrific Internet Department Philip Kim provides straightforward numbers and made it easy to buy a new Sienna. I highly recommend contacting Philip for your next Toyota. After wor More

by chooseyo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yhonier Mora, Bryan Kennedy, Philip Kim
October 29, 2018

Great Definitely better at negotiating with downtown LA over other cities i would definitely recommend this toyota dealership They work with your budget a More

by jessica_tor15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elizabeth Cortez, James Mcgillivray
October 29, 2018

Great customer service. Very friendly. The dealer has a great customer service. They have vey friendly staff that know very well to answer all your questions. Very fast and friendly service More

by RA.BLAD11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castro, Aurelio Lopez, Marco Lopez, Oscar Sorto
October 29, 2018

Excellent Me John Castro was very helpful when I came for my regular service every one was very nice to me costumer service was excellent good job More

by ELNORA.OSEGUERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Castro
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