Toyota of Downtown L.A.

Great service Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the wh Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the whole time! More

In this case Toyota of Downtown LA made it easy. Everyone we dealt with was professional and curteous. That good about this was that most everything was taken care before getting to the dealership. B Everyone we dealt with was professional and curteous. That good about this was that most everything was taken care before getting to the dealership. Basically we just went and sign papers. How good was it? Great! In the future my nephew is buying a Toyota and we headed Downtown. Cannot thank you enough for the price of the car and the interest rate. More

WARRANTY IS A SCAM! Went to Toyota of downtown to use my warranty for my tire on Monday, February 11th, 2019. They told me that the warranty would cover the rim and tire Went to Toyota of downtown to use my warranty for my tire on Monday, February 11th, 2019. They told me that the warranty would cover the rim and tire. Despite the fact that I had purchased my tire at a different location and asked me to come in on Wedneday 6:30 am 2/13/19. So I did, after waiting for 3 hours they finally came up to me to say that the tire has not been delivered and that I would have to come back a different day. I explained that it was unsafe to drive in a spare tire in the rain and they suggested for me to get a rental. They wanted to charge me full price for the rental and got them to split the price leaving me to pay $15.00. Once I was at work I got a phone call saying that I would be charged $375 dollars because my warranty wouldn't cover my sensor. I feel that this completely unfair. Nothing was said on Monday when I went in. Infact, I was told that the warranty would cover the entire price and they slowly started adding more and more to my bill. If you buy a car from them make sure you get your money worth More

Hurry up and wait! All people I dealt with were very courteous and informative. I had to wait a very long time between interactions, mostly without explanation. The only All people I dealt with were very courteous and informative. I had to wait a very long time between interactions, mostly without explanation. The only problem was the wait. More

Excellent customer services Very great service and very satisfied with my experience. The dealers were very friendly and had been very helpful with answering any questions or dou Very great service and very satisfied with my experience. The dealers were very friendly and had been very helpful with answering any questions or doubts that I had. More

DTLA Toyota is the BEST As a first time buyer Edgar and Eduardo answered ALL of my questions and made the process easy! They made me feel comfortable about all of my decision As a first time buyer Edgar and Eduardo answered ALL of my questions and made the process easy! They made me feel comfortable about all of my decisions as well as giving me options. A huge fear I had was that I would be pressured into a purchase. Never once did I feel pressure. I am so happy with everything! More

Most Responsive, Most Professional, Most Helpful I shopped so many makes, models, and dealerships for my recent car purchase. It was exhausting but I didn't want to settle. DTLA Toyota was the most p I shopped so many makes, models, and dealerships for my recent car purchase. It was exhausting but I didn't want to settle. DTLA Toyota was the most polite, professional, and helpful of the bunch. I knew I loved the car, but they made the process the best it could be as well. More

Great First Time Buyer Experience John Vega was incredibly helpful and eased my first time buyer worries. He was very personable, fair, and honest. Jason Park was also great, he helped John Vega was incredibly helpful and eased my first time buyer worries. He was very personable, fair, and honest. Jason Park was also great, he helped with all my financing questions and got me a great deal. I’d recommend both employees and the dealership to family and friends. More

Great Buying experience Staff was very professional and helpful. Made the buying experience very easy and stress free. Left with a new car at a great price I was satisfied wi Staff was very professional and helpful. Made the buying experience very easy and stress free. Left with a new car at a great price I was satisfied with. More

Excellent experince buying my new Tacoma! The staff was timely and knowledgeable! I was looking for a new Tacoma and got assisted in finding the tmright one for me! Very happy! The staff was timely and knowledgeable! I was looking for a new Tacoma and got assisted in finding the tmright one for me! Very happy! More