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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,839 reviews

August 19, 2023

The entire staff at Toyota of Downtown LA are best in class and I highly recommend! More

by Keith
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out, Keith! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

August 19, 2023

Jimmy was very helpful and informative; he answer all of my questions and concerns. Kept me updates with what was happening with my car. More

by Yanelie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thanks for the kudos. It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 19, 2023

Alex is awesome. Always takes care of me! No other dealer service gets work done as fast as DTLA Toyota and no one takes better care of me and my vehicle than Alex! More

by Clarke S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Toyota of Downtown L.A. responded

Reviews like yours are truly a breath of fresh air, Clarke! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Muy satisfecha por el servicio ami carro y la a explicacion del servicio al carro More

by Marlen de Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sinceramente, The Toyota of Downtown LA Team

August 18, 2023

Awesome service from Gary, he’s extremely helpful and will be clear about any charge or service you get. I forgot my wallet and he assisted with the retrieval of it before they started working on my vehi More

by sergiox03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Toyota of Downtown LA Team

August 18, 2023

Abraham was super friendly and amazing. He made the whole process super easy and I got my car back fast. I will definitely be coming back and only want him as my service advisor. More

by jailenerbls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 17, 2023

C o o l, c h i l l, interesting, awsome I'd say lol More

by Steve
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ned
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Aug 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Steve! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

August 17, 2023

Maria Arroyo has gone above in beyond to help out with the process of My mother's 2023 Tacoma. You really appreciate people like her that actually care about there customers. You can actually feel she i More

by jlcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Toyota of Downtown L.A. responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

August 16, 2023

This was my first time at this location and it was pleasant. Gary was friendly and kept me informed about my car from drop off to pick up. He was patient and answered the questions I had. He also ensu More

by Fabiola
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Toyota of Downtown L.A. responded

Fabiola, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. I look forward to working with you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

August 15, 2023

Service was great she kept me up to date with my car. Would go back every time. More

by Miriam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Miriam! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - call or text 213-267-9554

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