Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.7
1,739 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership
View Awards

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,739 reviews

April 30, 2023

Jimmie was super helpful and very communicative throughout the process. I will definitely be returning! More

by mscenna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
April 30, 2023

Great customer service and was very helpful. Really liked his transparency and very communicative throughout the whole process. More

by Jessica Aguilar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to let us know how happy you are with your experience, Jessica! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
April 30, 2023

Overall dealership good. The initial sales rep was friendly and directed us to the exact car we wanted. More

by PROTOTYPE6180
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Ramos
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

Helpful
April 30, 2023

Maria was amazing. She could tell I was frustrated when I realized the previous service I received wasn’t explained to me as I had understood it. She immediately offere More

by Abe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Torres
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Abe, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

Helpful
April 29, 2023

If you have high expectations, Joao exemplifies the type of service you expect at a service shop. Great listening skills and understanding of the core issue. He and his team resolved the issue quickly and More

by mikez7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joao Kim
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thank you for sharing this great feedback with us. I feel our service department is what makes Toyota of Downtown L.A. special. Reviews like yours help me to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
April 29, 2023

He was very pleasant and professional. I hope to be able to work with him in the future. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwayne Harris
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience, JJ! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
April 29, 2023

Kevin velazquez gave me the best customer service, explained me and was very patient with all my questions. More

by angelonapa22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin velazquez
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Toyota of Downtown LA Team

Helpful
April 29, 2023

Jonathan was very helpful responsive and knowledgeable. It was a pleasure to work with him. More

by Paul sievert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Paul, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

Helpful
April 29, 2023

Toyota DTLA has great service! Very helpful, understanding and accommodating. I Would definitely come back. More

by KIMBERLYJ011997
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian, Jason
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Toyota of Downtown LA Team

Helpful
April 28, 2023

Muy vien excelente me gusto muy bien buen servicio quede encantado fue ella muy amable More

by AMAYAM1964
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
May 02, 2023 -

Toyota of Downtown L.A. responded

Muchas gracias, que tenga un día exelente! Sincerely, The Toyota of Downtown LA Team

Helpful
1
...
47
48
49
...
174