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Toyota of Downtown L.A.
Los Angeles, CA
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 9:00 AM - 9:00 PM
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 6:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,839 reviews
June 07, 2023
Fantastic service, I was pleasantly surprised how painless the whole process was and am extremely thankful for the kind of service was. Shawn Hong and Dennis Ruiz were really helpful and gave me exac painless the whole process was and am extremely thankful for the kind of service was. Shawn Hong and Dennis Ruiz were really helpful and gave me exactly what I was looking for. I couldn’t be happier with my purchase of an 2023 Toyota Tacoma and recommend them at any time. More
by drodas2000
Verified CustomerEmployees Worked With
Shawn hong, Dennis Ruiz
June 06, 2023
Service was excellent. Carlos responded quickly to any concerns. I appreciate his attention to detail. Carlos responded quickly to any concerns. I appreciate his attention to detail. More
by sbryant
Employees Worked With
June 05, 2023
He is always very friendly and is willing to help and provide the information that the client needs. provide the information that the client needs. More
by jesus.alejandro
June 04, 2023
I was very satisfied with my experience on 6/3/23. Gary was very nice and very helpful. He went over the services my car needed that day. He was very knowledgeable. I know Saturdays are the busy days Gary was very nice and very helpful. He went over the services my car needed that day. He was very knowledgeable. I know Saturdays are the busy days and I would definitely look for him on my next oil change service. Thank you Gary for your help! More
by egalvarez
June 02, 2023
Friendly porter and Carrie’s himself in a professional matter. He cares for customer service and he greets and make sure he gets your car on time. Thank you. matter. He cares for customer service and he greets and make sure he gets your car on time. Thank you. More
by David sanchez
June 01, 2023
Left my car for service by 9 am Toni said maybe by 12:30 or 1 will be ready. Came back look for him didn’t found him texted, 15 min after I asked few employees said he was on lunch, 40 min after texted him or 1 will be ready. Came back look for him didn’t found him texted, 15 min after I asked few employees said he was on lunch, 40 min after texted him again never replied, went again to asked about him and this gentle man name Alejandro was so helpful he even took me to a different person and said if you need anything else plz let me knw he apologized for what Toni had done. A manager helped me was so quick my car was ready and Toni never replied. Came out my car was on the front and Alejandro and o other coworker was there and apologized again. Been more than 24 hrs. And now Toni send me this link to leave a review. So here you go. I would love to knw if I can leave a review for Alejandro. More
by Elsa
May 31, 2023
Johana was my salesperson very helpful and when she took me to finance Angie menjivar helped me she was helpful as well I really appreciate it ladies me to finance Angie menjivar helped me she was helpful as well I really appreciate it ladies More
by NELSON_PEREZ58
Employees Worked With
Johana Angie
