Back

Toyota of Downtown L.A.

Los Angeles, CA

4.7
1,839 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
Contact Dealership

1901 S Figueroa St

Los Angeles, CA

90007

Directions

By Type

Showing 1,839 reviews

May 29, 2023

I have always come to service my 2015 Corolla here at DTLA service center. 130,000+ miles and this service center has never disappointed. More

by eunie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Eunie! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 27, 2023

Maria was very helpful and excellent worker please keep up the good work it’s rewarding to see good workers More

by Rjftownilivein@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 26, 2023

Jonathan lopez took care of me,he was very helpful, amazing customer service I will definitely come back and I will recommend him to family and friends. Thank you keep up the good work!! More

by jose heredia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

Toyota of Downtown L.A. responded

Jose, I cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 26, 2023

Maria was amazing. Very patient and kept me informed throughout the process. Great work and thanks Maria. More

by Anw2023
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 25, 2023

I didn’t have an appointment so I took a chance but Mr. Alvarado took care of my and my care. I was in and out in 45min! More

by Brodie Boyer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Toyota of Downtown L.A. responded

Brodie, we appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

May 24, 2023

In and out. Fast help. Thank you Toyota for the best deal with my new Camry. More

by miguelsantos38
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Toyota of Downtown LA Team

May 24, 2023

I always do maintenance on weekend, just realized how fast the whole process works when we do it on weekday. Either way, Jimmie did a mighty fine job. Thank you. More

by pkim050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 24, 2023

Jonathan responded in a timely manner and answered all of my questions during my time with DTLA Toyota. Very appreciative! More

by Douglasjee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lopez Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2023 -

Toyota of Downtown L.A. responded

Your great feedback truly made our day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 23, 2023

I will recommend Gary he is very knowledgeable and helpful! Next time I go to car service, I will look for you! Thanks so much Gary. More

by blanca1hurtado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toni Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blanca Torres
May 25, 2023 -

Toyota of Downtown L.A. responded

I cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 23, 2023

Erick is awesome! He is always so helpful and looks out for the customer! I always get great customer service from him which is why I always go to Toyota of Downtown More

by Paxren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Cordova
May 25, 2023 -

Toyota of Downtown L.A. responded

Thank you for this amazing review, Paxren! We really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

...
52
...