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Toyota of Downtown L.A.

Los Angeles, CA

Overview
Employees
Reviews
Vehicles
4.6
1,953 Reviews
At Toyota of Downtown LA, our large inventory and wide selection of models, along with competitive pricing, allow us to make you a great deal on the New Toyota or Certified Pre-owned Toyota of your choice. Located in the heart of Downtown Los Angeles, we also serve Santa Monica, Hollywood and surrounding areas. Se habla español.
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1901 S Figueroa St

Los Angeles, CA

90007

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Showing 1,953 reviews

July 02, 2023

I got great service from Gary he show concern on the service that I needed he went above and beyond to give the best service great service Thank you More

by garciadolores56@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Rivas
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Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to leave us such a great review! I appreciate every hard-working member of our service team, and I am thrilled to know Gary went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 01, 2023

Overall excellent customer service. Especially Maria who was knowledgeable and her energy was warm and welcoming. More

by MsShelitha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Arroyo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, MsShelitha. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. We are happy to hear that you were pleased with our customer service. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, The Toyota of Downtown LA Team

July 01, 2023

Very nice, give me updates on my car, and very helpful with recommending what I need on my car. More

by Avalos.elizabeth1256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Toyota of Downtown L.A. responded

Hi Avalos and thank you for your kind words. I am very happy to hear that our team was so attentive during your visit to our dealership and that we gave you some insight into your issue! You learn something new every day! Thank you again and I look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 01, 2023

Everything went great, great service, great staff, and very efficient. Making this my preferred dealer for all my vehicle service. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abraham Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2023 -

Toyota of Downtown L.A. responded

Thank you for the wonderful review, Jeff! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 30, 2023

Very good customer service! I really like it also they’re so cool with my kids More

by Merlín López
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Esperanza Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cokonis
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Jun 30, 2023 -

Merlín López responded

Best team !

June 30, 2023

Not enough space to write Gary was accurate knowledgeable gave me options he was on point More

by reginalcky
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Gary Kamoshida
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2023 -

Toyota of Downtown L.A. responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Toyota of Downtown LA Team

June 28, 2023

Always great customer service. Jimmie is really helpful and will make sure to provide updates on the service. More

by vivianam12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 30, 2023 -

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us, Vivian! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and look forward to working with you again down the road. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 27, 2023

Jimmie was very knowledgeable and courteous. He made my experience easy and pleasant!! Thank you!! More

by Tmaroof
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 29, 2023 -

Toyota of Downtown L.A. responded

Thank you for taking the time to write about your experience with us! At Toyota of Downtown L.A., we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy Jimmie was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The Toyota of Downtown LA Team

June 25, 2023

Thank you Carlos for all of your help. Went above and beyond. Will definitely be returning back. More

by Davidgons
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Carlos Pelayo
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Jun 28, 2023 -

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

June 25, 2023

Jimmie was great I am very happy with the service. He was able to get my car fixed fast !! More

by blisbethrosa99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmie Saucedo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2023 -

Toyota of Downtown L.A. responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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